L1 Support Engineer (Fresh Graduates)

iZeno Pte Ltd.; Kuala Lumpur; On-site; MYR 3,200 - 5,200; Full time

Job summary

iZeno Pte Ltd in Kuala Lumpur, part of Logicalis Asia Pacific, seeks a fresh graduate to join our DevOps/IT operations team. You will implement CI/CD processes, automate tools, and provide 24×7 support on a rotation, collaborating with customers and product principals.

The role offers hands-on exposure to Java, .NET, Node.js, Python, and middleware such as JBoss and ActiveMQ, with Mandarin proficiency required to support Chinese-speaking counterparts.

Qualifications

• Fresh graduates are welcomed to apply.
• Analytical with good problem-solving skills.
• Willing to pick up and learn new software and technologies.
• Willing and able to be on 24×7 support (rotation basis)
• Proficient in Mandarin (written and spoken), able to support Chinese-speaking counterparts.

Responsibilities

• Implementing various development, testing, and automation tools
• Follow through the entire CI/CD process
• Providing technical support to clients including 24×7 support on rotational basis
• Facilitating communication between customers and product principals
• Troubleshooting as first point of contact

Skills

CI/CD

DevOps

Troubleshooting

Analytical thinking

Tools

Java

.NET

Node.js

Python

ActiveMQ

JBoss

Job description

Founded in 2003, iZeno was built on one conviction: enterprises deserve technology that doesn't just keep pace with change — it drives it.

As part of Logicalis Asia Pacific — the Architects of Change™ — our team of 180+ in-house innovators has delivered over 500+ enterprise solutions across Singapore, Malaysia, Indonesia, Thailand, and the Philippines, spanning AI & machine learning, cloud, DevOps, data analytics, CRM & CX, and ITSM.

At iZeno, you'll belong to a high-performing team where collaboration is real and ideas are welcomed. You'll grow through mission-critical projects that challenge you from day one, backed by the global resources and partner ecosystem of Logicalis. And you'll thrive in an environment that invests in your development, your wellbeing, and your career.

We are proud to be a Great Place to Work® Certified™ organisation — because we believe the same dedication we bring to our clients belongs to our people too.

No challenge is too complex. No ambition too large.

Job Responsibilities

• Implementing various development, testing, and automation tools
• Follow through the entire CI/CD process
• Providing technical support to clients including 24×7 support on rotational basis
• Facilitating communication between customers and product principals
• Troubleshooting as first point of contact

Job Requirements

• Fresh graduates are welcomed to apply.
• Analytical with good problem-solving skills and excellent troubleshooting.
• Willing to pick up and learn new software and technologies.
• Willing and able to be on 24×7 support (rotation basis)
• Proficient in Mandarin (written and spoken), able to support Chinese-speaking counterparts.

What You Will Learn & Be Exposed To:

• CI/CD and DevOps fundamentals
• Programming (Java, .NET, Node.js, Python)
• Code security, repository management, and SSO concepts
• Middleware and messaging technologies (e.g., JBoss, ActiveMQ)

Only shortlisted candidates will be notified.

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At iZeno, we are committed to creating a diverse and inclusive workplace where everyone can thrive.