Support Engineer, L1

Logicalis Asia Pacific; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

iZeno, part of Logicalis Asia Pacific, invites fresh graduates to join our team in Kuala Lumpur to work on DevOps, CI/CD, and automation initiatives. You will learn and apply tools such as Docker, Kubernetes, Jenkins, and Git while delivering client support and collaborating with product stakeholders.

You will gain hands-on experience across Java, .NET, Node.js, Python, and security concepts, growing in a collaborative, globally supported environment that values development and well-being.

Qualifications

• Fresh graduates welcome to apply.
• Analytical with good problem-solving and troubleshooting.
• Willing to pick up and learn new software and technologies.
• Willing and able to be on 24×7 support (rotation basis)

Responsibilities

• Implementing various development, testing, and automation tools.
• Follow through the entire CI/CD process.
• Providing technical support to clients including 24×7 support on rotational basis
• Facilitating communication between customers and product principals
• Troubleshooting as first point of contact

Skills

Analytical thinking

Troubleshooting

Willingness to learn

Problem solving

Education

Fresh graduates welcomed

Tools

Docker

Kubernetes

Jenkins

Git

Java

Node.js

Python

Job description

About Us

Founded in 2003, iZeno was built on one conviction: enterprises deserve technology that doesn’t just keep pace with change — it drives it.

As part of Logicalis Asia Pacific — the Architects of Change™ — our team of 180+ in-house innovators has delivered over 500+ enterprise solutions across Singapore, Malaysia, Indonesia, Thailand, and the Philippines, spanning AI & machine learning, cloud, DevOps, data analytics, CRM & CX, and ITSM.

At iZeno, you’ll belong to a high-performing team where collaboration is real and ideas are welcomed. You’ll grow through mission-critical projects that challenge you from day one, backed by the global resources and partner ecosystem of Logicalis. And you’ll thrive in an environment that invests in your development, your wellbeing, and your career.

We are proud to be a Great Place to Work® Certified™ organisation — because we believe the same dedication we bring to our clients belongs to our people too.

No challenge is too complex. No ambition too large.

Join iZeno. Your challenges, our commitment.

Job Responsibilities

• Implementing various development, testing, and automation tools
• Follow through the entire CI/CD process
• Providing technical support to clients including 24×7 support on rotational basis
• Facilitating communication between customers and product principals
• Troubleshooting as first point of contact

Job Requirements

• Fresh graduates are welcomed to apply.
• Analytical with good problem-solving skills and excellent troubleshooting.
• Willing to pick up and learn new software and technologies.
• Willing and able to be on 24×7 support (rotation basis)

What You Will Learn & Be Exposed To:

• CI/CD and DevOps fundamentals
• Programming (Java, .NET, Node.js, Python)
• Tools like Docker, Kubernetes, Jenkins, Git
• Code security, repository management, and SSO concepts
• Middleware and messaging technologies (e.g., JBoss, ActiveMQ)

Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified.

As part of our recruitment process, we collect and process personal data relating to job applicants. By submitting your application, you consent to the collection, use, and/or disclosure of your personal data in accordance with our Data Protection Notice/ Privacy Policy.

At iZeno, we are committed to creating a diverse and inclusive workplace where everyone can thrive.