Presales AI Solutions Architect – LLM & Voice AI

AI Rudder Pte Ltd; Kuala Lumpur; Presencial; MYR 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning & Development

Performance Recognition

Global Exposure

Meaningful Impact

Ownership & Autonomy

Team Engagement

Descripción de la vacante

AI Rudder Pte Ltd in Kuala Lumpur seeks a Solutions Architect to lead pre-sales engagements, design tailored AI and cloud-based solutions, and respond to RFPs/RFIs with a focus on security and compliance.

You will collaborate with sales, engineering, and privacy teams to deliver compelling proposals, evaluate LLM and Voice AI strategies, and help clients adopt scalable AI-powered contact center, data, and network architectures.

Formación

• Bachelor’s Degree or above in a technical field.
• 5+ years in presales or technical consulting.
• Strong background in gateways, message queues, caching, databases.
• Experience with major CSPs (AWS, Azure, GCP, AliCloud).
• Knowledge of VoIP and contact-center concepts (SIP, RTP, trunking).
• Willingness to experiment, fail fast, and iterate on prompts or code.

Responsabilidades

• Collaborate with the sales team to understand client requirements and craft customized solutions.
• Lead the development of comprehensive responses to RFPs and RFIs with cross-functional teams.
• Coordinate inputs for security & privacy questionnaires and ensure timely submissions.
• Support testing and evaluation of LLMs for voice assistants and chatbots.
• Benchmark latency, token usage, and cost-efficiency; stay updated on AI research.
• Design and test prompts to improve model accuracy and reduce hallucinations in client scenarios.

Conocimientos

Presales / technical consulting

System components

Cloud platforms (AWS/Azure/GCP/AliClou

VoIP / contact center concepts

Prompt iteration / fail fast

Educación

Bachelor’s Degree or above

Degree in CS / related field

Descripción del empleo

AI Rudder Pte Ltd in Kuala Lumpur seeks a Solutions Architect to lead pre-sales engagements, design tailored AI and cloud-based solutions, and respond to RFPs/RFIs with a focus on security and compliance.

You will collaborate with sales, engineering, and privacy teams to deliver compelling proposals, evaluate LLM and Voice AI strategies, and help clients adopt scalable AI-powered contact center, data, and network architectures.