Pre-Sales Manager - IT Hardware

Rentalworks; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Rentalworks in Malaysia is seeking a highly technical Solution Sales Manager to bridge clients' complex operational needs with our DaaS and MPS offerings. You will architect tailored solutions and present cost-saving ecosystems to executives.

Responsibilities include conducting deep technical audits of client environments, designing DaaS/MPS architectures, and delivering TCO/ROI models. Travel for site assessments is expected as needed.

Qualifications

• Bachelor's degree required in IT, Engineering, or Business.
• 3–5 years in Solution Sales, Pre-Sales, or Technical Consulting in IT hardware, MPS or DaaS.
• Strong knowledge of printer technologies and print management software.
• Ability to translate technical concepts into business value (TCO/ROI).
• Willingness to travel for site assessments.

Responsibilities

• Conduct deep-dive technical audits of client IT and printing environments.
• Architect tailored DaaS and MPS solutions with hardware, software, and lifecycle services.
• Present Total Cost of Ownership (TCO) and Return on Investment (ROI) models to executives.
• Support complex pitches as the technical SME during client presentations.
• Address objections and ensure alignment with IT security and compliance requirements.
• Oversee technical scoping and handover to Operations/Technical teams.

Skills

Solution selling

Technical consulting

Pre-Sales

C-level pitches

IT security

ROI modeling

Education

Bachelor's Degree in IT/Engineering/Business

Tools

DaaS platforms

Print management software

Device management

Job description

The RoleWe are seeking a highly technical and consultative Solution Sales Manager to act as the bridge between our clients' complex operational needs and our technology offerings. Unlike traditional sales, this role focuses on deep-dive technical consulting. You will design, architect, and present highly tailored Device-as-a-Service (DaaS) and Managed Print Services (MPS) solutions. You won’t just sell hardware; you will engineer comprehensive, cost-saving technology ecosystems for our clients.

Key ResponsibilitiesTechnical Solution Design & Consulting

Conduct comprehensive, deep-dive technical audits of clients' existing print and IT environments.

Architect tailored DaaS and MPS solutions, selecting the right mix of hardware (MFPs, laser, inkjet), software, and lifecycle management services to meet specific client needs.

Calculate and present Total Cost of Ownership (TCO) and Return on Investment (ROI) models to justify the proposed solutions to C-level executives.

Technical Sales Support & Closing

Partner with the BD Executives and Managers to support complex pitches, acting as the technical subject matter expert during client presentations.

Address complex technical objections, ensure proposed solutions align with client IT security and compliance requirements, and drive technical win.

Oversee the technical scoping and handover to the Operations/Technical teams to ensure the proposed solution is flawlessly deployed.

Product & Market Expertise

Stay continuously updated on the latest printer technologies, IT hardware trends, and print management software.

Act as an internal product champion, conducting technical training for the wider sales team.

What We Are Looking For

Bachelor’s Degree in Information Technology, Engineering, Business, or a related field.

Minimum 3–5 years of experience in Solution Sales, Pre-Sales, or Technical Consulting within the IT hardware, MPS, or DaaS industry.

Strong, deep understanding of printer technologies, network printing environments, and print management software.

Exceptional analytical skills with the ability to translate complex technical concepts into clear business value (TCO/ROI) for clients.

Strong consultative selling and presentation skills, comfortable presenting to IT Directors and CIOs.

Valid driving license and willingness to travel for technical site assessments