Pre-Sales Manager

DCConnect Global; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Health and wellness programmes

Professional development opportunities

Flexible working arrangements

Job summary

DCConnect Global in Kuala Lumpur is seeking a Pre-Sales Manager to lead the pre-sales function, bridging technical solutions with client business needs and guiding deals from demonstration to closure.

You will work with sales and technical teams to craft compelling business cases, develop demonstrations, and deliver tailored proposals that accelerate the sales journey.

Qualifications

• Minimum 2+ years in pre-sales, solution engineering or technical sales within ICT.
• Proven track record leading pre-sales teams and achieving targets.
• Strong technical knowledge of ICT solutions, cloud services, networking, cybersecurity.

Responsibilities

• Lead and manage the pre-sales team with coaching and performance management.
• Present technical and business demonstrations to clients, translating ICT solutions into business value.
• Develop tailored solution demos, proofs-of-concept and proposals for client requirements.
• Collaborate with sales to qualify leads and craft winning strategies.
• Prepare scopes of work, technical specs and commercial proposals.
• Conduct needs analyses and feasibility studies to align solutions with objectives.
• Build relationships with stakeholders and provide training to the sales team.
• Monitor market trends and competitive offerings to position solutions effectively.
• Track pre-sales metrics, win rates and pipeline health for senior management.
• Support post-sales handover for smooth client implementation.

Skills

Pre-sales leadership

Technical sales

ICT solutions knowledge

Cloud services

Networking

Cybersecurity

Presentation skills

CRM systems

Sales enablement tools

Cross-functional collaboration

Education

Bachelor's degree in Computer Science/IT/Business

Tools

CRM systems

Sales enablement tools

Job description

About the role

We are seeking a talented and results-driven Pre-Sales Manager to join DCConnect Global in Kuala Lumpur. This is a full-time position that plays a crucial strategic role in our sales organisation. As Pre-Sales Manager, you will be responsible for leading the pre-sales function, bridging the gap between our technical solutions and our clients' business needs. This role is essential to our growth strategy, ensuring that prospects receive expert guidance and comprehensive solution demonstrations that accelerate their journey through the sales pipeline. You will work closely with our sales and technical teams to develop compelling business cases and drive successful deal closure.

Key responsibilities

• Lead and manage the pre-sales team, providing coaching, mentorship and performance management to ensure targets are consistently met


• Conduct technical and business presentations to prospective clients, translating complex ICT solutions into tangible business value


• Develop and deliver compelling solution demonstrations and proof-of-concept proposals tailored to client requirements


• Collaborate with the sales team to identify opportunities, qualify leads and develop winning sales strategies


• Prepare detailed scopes of work, technical specifications and commercial proposals


• Conduct needs analysis and feasibility studies to ensure solutions align with client objectives


• Build and maintain strong relationships with key stakeholders, decision-makers and technical contacts


• Provide product and solution training to the sales team to enhance their capability and confidence


• Monitor market trends and competitor offerings to inform solution positioning and sales strategies


• Track and report on pre-sales metrics, win rates and pipeline health to senior management


• Support post-sales handover to ensure smooth client transitions and implementation success

What we're looking for

• 2+ years of experience in pre-sales, solution engineering or technical sales roles within the Information and Communication Technology sector


• Proven track record of successfully leading pre-sales teams and achieving sales targets


• Strong technical knowledge of ICT solutions, cloud services, networking, cybersecurity or related technologies


• Excellent presentation and communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences


• Experience in solution design, proposal development and deal acceleration


• Demonstrated ability to work collaboratively across cross-functional teams, including sales, technical delivery and management


• Proficiency in CRM systems and sales enablement tools


• Bachelor's degree in Computer Science, Information Technology, Business Administration or related field


• Strong analytical and problem-solving capabilities with a client-focused mindset


• Preferred: Experience with Southeast Asian markets and knowledge of enterprise-level sales cycles

What we offer

At DCConnect Global, we are committed to creating a workplace where talented professionals can thrive and grow. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include professional development opportunities, access to industry training and certifications, and structured career progression pathways. We maintain a collaborative work environment that values innovation, teamwork and excellence. We believe in maintaining a healthy work-life balance and offer flexible working arrangements where appropriate. Our company culture emphasises continuous learning and provides opportunities to work with cutting-edge technologies and industry-leading clients. We also offer health and wellness programmes designed to support the wellbeing of our team members.

About us

DCConnect Global is a forward-thinking Information and Communication Technology company dedicated to delivering innovative solutions and exceptional service to clients across the Asia-Pacific region. We specialise in helping organisations transform their business through technology, offering comprehensive ICT solutions including infrastructure, cloud services, and digital transformation consulting. Our mission is to be a trusted partner in our clients' success, providing expert guidance and reliable solutions that drive business growth. We pride ourselves on our team of highly skilled professionals, our commitment to customer excellence and our reputation for delivering measurable results. DCConnect Global is an employer of choice, attracting talented individuals who are passionate about technology and making a positive impact in the industry.