POS Operations & IT Network Lead

DKSH; Petaling Jaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

DKSH Malaysia is seeking an Executive, Technical Support to ensure reliability and performance of IT infrastructure across our retail outlets. You will deploy POS terminals, monitor outlet networks, and support data integration to keep sales operations seamless.

In this role you will collaborate with mall management and internal IT teams, handle end-to-end POS tasks, and maintain accurate synchronization data.

Qualifications

• Diploma in Information Technology or equivalent qualification.
• Minimum 2 years IT managerial experience.
• Foundational knowledge of hardware components and networking principles.
• Proficiency in Microsoft Office Suite.
• Strong analytical abilities with high accuracy.
• Ability to manage multiple priorities in a dynamic environment.
• Excellent interpersonal and communication skills.
• Familiarity with office administration procedures.

Responsibilities

• Plan, configure, and coordinate the deployment of POS terminal sets to outlets, ensuring smooth and timely roll-out execution.
• Monitor and troubleshoot outlet network connections to maintain consistent system uptime and operational continuity.
• Liaise with shopping mall management teams to facilitate sales data integration with their respective servers.
• Coordinate with the MYIT team to develop and implement back-end scripts for seamless data transfer across networks to shopping mall servers.
• Manage end-to-end tasks related to POS operations, performance, and issue resolution.
• Review synchronization data accuracy across different systems and implement timely rectifications to address discrepancies.
• Administrative duties and coordination tasks as required, including asset movement tracking, network billing and allocation, and integration and interface status monitoring.

Skills

IT Management

Networking basics

Hardware knowledge

Analytical thinking

Multitasking

Interpersonal skills

Office administration

Education

Diploma in Information Technology

Tools

Microsoft Office Suite

Job description

DKSH Malaysia is seeking an Executive, Technical Support to ensure reliability and performance of IT infrastructure across our retail outlets. You will deploy POS terminals, monitor outlet networks, and support data integration to keep sales operations seamless.

In this role you will collaborate with mall management and internal IT teams, handle end-to-end POS tasks, and maintain accurate synchronization data.