POS Systems Specialist — Data & Ops Optimization

My US Pizza Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

US PIZZA is seeking an Information Technology Executive in Kuala Lumpur to install, configure, and maintain the outlet's POS system, ensuring reliable operation to support business needs.

The role includes troubleshooting issues, performing routine system checks for performance and security, training staff on POS usage, and generating reports from POS data to guide decisions. Collaboration with the IT department and outlet management is required to optimize workflows and customer experience.

Qualifications

• Experience with POS hardware and software in a retail/FOOD context is preferred.
• Ability to troubleshoot hardware and software issues quickly to minimize downtime.
• Familiarity with data extraction and basic reporting tools is a plus.

Responsibilities

• Install, configure, and maintain the outlet's POS system, ensuring it functions correctly to meet business needs.
• Troubleshoot and resolve POS issues promptly to minimize service disruptions.
• Conduct routine system checks and updates for performance and security.
• Train staff on POS usage, including order entry and payment processing.
• Extract and analyze POS data to generate sales, inventory, and employee performance reports.
• Identify sales trends to inform marketing and operations decisions.
• Collaborate with outlet managers to optimize POS workflows and reduce costs.
• Provide staff and customer support for POS-related issues.

Skills

POS System familiarity

IT system administration

Data analysis

Job description

US PIZZA is seeking an Information Technology Executive in Kuala Lumpur to install, configure, and maintain the outlet's POS system, ensuring reliable operation to support business needs.

The role includes troubleshooting issues, performing routine system checks for performance and security, training staff on POS usage, and generating reports from POS data to guide decisions. Collaboration with the IT department and outlet management is required to optimize workflows and customer experience.