PMO Systems Administrator - Malaysia

RSGx; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

RSGx is seeking a proactive PMO Administrator in Kuala Lumpur to manage Procore and related systems such as SiteSense, Breadcrumb, and OpenSpace. You will ensure project data, workflows, integrations, and user access are correctly configured and maintained across the PMO tech stack.

Reporting to the PMO Systems Lead, you will support operations, commercial, finance and HR to ensure seamless data flow from project setup to field and progress-capture tools across the business.

Qualifications

• Bachelor's degree or equivalent in any field.
• 1-3 years of experience in project coordination or system support roles.
• Proficiency in written and spoken English for cross-functional communication.
• Strong attention to detail and ability to follow structured processes.
• Experience with Excel and document tracking systems.
• Excellent communication and coordination across departments.
• Experience providing user support or onboarding on new platforms is a bonus.
• Procore experience is ideal but not essential.

Responsibilities

• Create and configure new projects in Procore and manage user access.
• Collaborate with Project Managers to upload templates and set up monthly billing periods.
• Configure approval workflows in line with Delegation of Authority.

Skills

Attention to detail

Excel

Communication

Coordination

Proactive

Training delivery

Education

Bachelor's degree or equivalent

Tools

Procore

SiteSense

Breadcrumb

OpenSpace

SAP

Oracle

MS Dynamics 365

Job description

About The Role

We are seeking a proactive and detail-oriented PMO Administrator to support Procore and the broader ecosystem of systems used by the PMO and the business, including SiteSense, Breadcrumb, and OpenSpace. This role is central to keeping project data, workflows, integrations, and user access accurately configured and functioning across the PMO's technology stack.

About The Role

We are seeking a proactive and detail-oriented PMO Administrator to support Procore and the broader ecosystem of systems used by the PMO and the business, including SiteSense, Breadcrumb, and OpenSpace. This role is central to keeping project data, workflows, integrations, and user access accurately configured and functioning across the PMO's technology stack.

Reporting to the PMO Systems Lead, you will work closely with the operations, commercial, finance and HR team to ensure everything 'in and out of Procore' — from project set-up through to integrated field and progress-capture tools — runs smoothly for the wider business.

Key Responsibilities

Procore Administration

• Create and configure new projects
• Add users to projects and assign appropriate permission roles
• Collaborate with Project Managers to upload budget templates and establish monthly billing periods for progress claims.
• Apply and update approval workflow templates in accordance with the Delegation of Authority, ensuring all approval roles are correctly assigned.
• Customise the Procore environment to align with organisational needs, including configuring integrations and managing data fields.

Integrated Systems Support

• Support and maintain systems that integrate with Procore, including SiteSense, Breadcrumb, and OpenSpace, ensuring data flows correctly between platforms.
• Work with the PMO Systems Lead and relevant stakeholders to troubleshoot integration issues
• Monitor system integrations for errors or data discrepancies and coordinate resolution with Finance and Commercial team.
• Assist in the rollout, configuration, and ongoing administration of new PMO systems and tools as they are introduced.

User Support & Training

• Provide daily support to users by troubleshooting and resolving issues related to Procore and connected platforms.
• Respond to user queries, guide them through system functions, and escalation technical issues to relevant stakeholders when necessary.
• Deliver training to ensure effective use of Procore and related systems, including creating training materials and conducting workshops.

Coordination

• Coordinate with internal teams to ensure smooth onboarding of new users and resolution of access or configuration issues.
• Liaise with the PMO Systems Lead on system improvements, upgrades, and standardisation of processes across the PMO's toolset.

Requirements

• A bachelor's degree or equivalent qualification in any field (an engineering or IT background is not essential).
• 1-3 years of experience in project coordination, construction administration, or a system support role.
• Proficiency in both written and spoken English, for clear communication with local and international teams.
• Strong attention to detail with the ability to follow structured processes.
• Comfortable working with Excel, form-based templates, and document tracking systems.
• Strong communication and coordination skills to work effectively across departments.
• Experience providing user support, troubleshooting system issues, or onboarding users to new platforms would be an advantage.
• Procore experience is ideal but not essential.
• Experience with ERPs (SAP, Oracle, MS Dynamics 365) is ideal but not essential.

Soft Skills

• Proactive, resourceful, and willing to learn new systems.
• Able to work independently and manage tasks with minimal supervision.
• Strong problem-solving skills and ability to troubleshoot issues effectively.