Pharmacy Assistant (Retail Pharmacy)

TERAJU PHARMA Sdn Bhd; Puchong; On-site; MYR 45,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Parental leave

Job summary

TP Pharmacy seeks a dedicated store operations and sales associate based at Bandar Puchong Jaya, Selangor. You will support daily branch operations, promote healthcare and beauty products, and ensure customer satisfaction.

You will collaborate with the team to meet monthly targets, manage inventory, handle inquiries, and uphold regulatory compliance while delivering excellent service.

Qualifications

• Minimum SPM or equivalent; Diploma in pharmacy certification is an advantage.
• Experience in a sales position will be preferred.
• Basic knowledge of medications and pharmacy operations is a plus.
• Good communication skills and customer-focused attitude.
• Detail-oriented, responsible, and a good team player.
• Based in TP Pharmacy's retail outlet at Bandar Puchong Jaya, Selangor.

Responsibilities

• Collaborate with the retail team to meet monthly sales targets.
• Promote healthcare and beauty products to customers.
• Follow up and ensure all pending sales orders are completed on time.
• Ensure exceptional customer service is consistently provided.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Implement initiatives to improve customer satisfaction and loyalty.
• Oversee day-to-day branch operations and ensure smooth workflows.
• Maintain accurate records and documentation in line with SOPs.

Skills

Mandarin proficiency

Communication skills

Customer-focused

Detail-oriented

Team player

Education

SPM or equivalent

Diploma in Pharmacy

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Collaborate with the retail team to meet monthly sales targets.
• Promote healthcare and beauty products to customers.
• Follow up and ensure all pending sales orders are completed on time.
• Ensure exceptional customer service is consistently provided.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Implement initiatives to improve customer satisfaction and loyalty.

2. Pharmacy Operations

• Oversee day-to-day branch operations, ensuring smooth workflows.
• Ensure compliance with all pharmacy-related laws, regulations, and company SOPs.
• Maintain accurate and up-to-date records and documentation.

3. Inventory & Supply Chain Management

• Monitor stock levels and ensure optimal availability of medicines and health products.
• Liaise with buyers for replenishment and manage inventory costs.
• Implement strategies to minimize wastage and expired stock.
• Provide leadership, direction, and motivation to pharmacy assistants.
• Train, supervise, and ensure adequate staffing levels for daily operations.
• Conduct performance reviews, provide feedback, and support staff development.
• Foster a positive, collaborative, and productive working environment.

5. Financial & Business Support

• Assist the Pharmacy Manager in monitoring sales and expenses.
• Contribute to achieving revenue and profitability targets.
• Identify opportunities for cost-saving and improved operational efficiency.

6. Marketing & Community Engagement

• Support in planning and executing marketing strategies to promote the branch.
• Participating in community health-related events, workshops, or campaigns.

7. Any Other Relevant Tasks

• Any other relevant tasks given by the management.

REQUIREMENTS

• Minimum SPM or equivalent; Diploma in pharmacy certification is an advantage.
• Experience in a sales position will be preferred.
• Basic knowledge of medications and pharmacy operations is a plus.
• Good communication skills and customer-focused attitude.
• Detail-oriented, responsible, and a good team player.
• Mandarin proficiency is preferred to communicate effectively with customers in a predominantly Mandarin-speaking community.
• Based in TP Pharmacy's retail outlet at Bandar Puchong Jaya, Selangor.

WHY JOIN US?

• Opportunity to grow in a healthcare-related field.
• Performance-based incentives.
• Supportive and professional working environment.
• Staff training and career development opportunities.

Job Types: Full-time, Permanent

• Health insurance
• Maternity leave
• Parental leave

Application Question(s):

• What is your current/last drawn salary?
• What is the duration of your notice period?