RETAIL ASSISTANT-SALES ASSISTANT PUCHONG

Sunway Multicare Pharmacy; Puchong; On-site; MYR 20,000 - 27,000; Full time

Job summary

Jora Malaysia is seeking a Retail Assistant-Sales Assistant in Puchong to deliver exceptional customer service, advise on health-related queries, and maintain in-store product availability.

You will handle stock, pricing, and cashier duties while supporting a collaborative team and ensuring a clean, appealing store presentation.

Qualifications

• Minimum SPM qualification or Diploma in any related field.
• Preferably at least 1 year of relevant working experience.
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Able to work on shifts, weekend and public holiday.
• Self-motivated and passionate about retail.

Responsibilities

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over-the-counter products and health related queries.
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.
• Perform stock takes and participate on-ground events.
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

Skills

Customer service

Communication skills

Retail awareness

Education

SPM or Diploma

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

RETAIL ASSISTANT-SALES ASSISTANT PUCHONG

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over-the-counter products and health related queries.
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.
• Perform stock takes and participate on-ground events.
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

JOB REQUIREMENT:

• Minimum SPM qualification or Diploma in any related field.
• Preferably at least 1 year of relevant working experience, experience in a retail pharmacy setting or healthcare industry is added advantage.
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Able to work on shifts, weekend and public holiday.
• Self-motivated and passionate about retail.