PHARMACY ASSISTANT, PHARMACY

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

KPJ Healthcare Berhad is a leading private healthcare provider in Malaysia with a network of hospitals and a focus on patient safety and quality care.

The role involves screening, checking, and processing prescriptions, dispensing medications with usage instructions, and collaborating with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency in a hospital setting.

Qualifications

• Experience in hospital pharmacy operations preferred.
• Ability to guide and train new pharmacy assistants and trainees in daily operations.
• Ability to analyze, provide feedback, and propose workflow improvements.

Responsibilities

• Screen, check, analyze, and process incoming prescriptions for completeness, legality, and accuracy prior to dispensing.
• Execute, process, and operate prescription filling and dispensing procedures in accordance with approved pharmacy protocols and policies.
• Check, prepare, and countercheck prepared medications to ensure accuracy and patient safety.
• Produce, compound, and process pharmaceutical preparations under pharmacist supervision.
• Liaise with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency.
• Identify and submit reports on medication errors, incidents, and near misses promptly to the Pharmacist.

Job description

• Screen, check, analyze, and process incoming prescriptions (inpatient, outpatient, and discharge) for completeness, legality, and accuracy prior to dispensing.
• Execute, process, and operate prescription filling and dispensing procedures in accordance with approved pharmacy protocols and policies.
• Check, prepare, and countercheck prepared medications against original prescriptions to ensure accuracy, completeness, and patient safety.
• Dispense, provide, and distribute medications to patients with appropriate usage instructions, escalating complex queries to the Pharmacist.
• Produce, compound, execute, and process pharmaceutical preparations ( mixtures, dilutions) for stock or extemporaneous use under pharmacist supervision.
• Repack, label, check, and implement proper packaging standards for bulk medications to ensure traceability and regulatory compliance.
• Implement, execute, and maintain the “5 Rights” of medication safety throughout dispensing and distribution processes.
• Gather, collate, analyze, and monitor stock and usage data to ensure adequate supply levels and prevent shortages or overstocking.
• Prepare Indents for floor medications in accordance with inventory procedures.
• Check, analyze, rotate, and monitor slow-moving and short-expiry medications, and submit discrepancy reports to the Pharmacist.
• Unpack, check, process, collate, and record ward-returned medications accurately in line with hospital policy.
• Operate, implement, and analyze inventory and stock control systems to ensure real‑time tracking, reconciliation, and reporting.
• Participate, assist, collate, and submit pharmacy and hospital stock‑taking data, variance reports, and reconciliation findings.
• Compile, collate, analyze, and submit daily and monthly pharmacy statistics in line with quality indicators and reporting requirements.
• Implement, operate, check, and process discharge billing reconciliation and finalization accurately using electronic billing systems.
• Install, operate, and implement electronic pharmacy systems for prescription entry, inventory management, and billing functions.
• Liaise, communicate, and collaborate effectively with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency.
• Guide, assist, provide, and support new pharmacy assistants and trainees in daily operational activities.
• Analyze, provide feedback, and propose workflow and process improvements to enhance service coordination and efficiency.
• Identify and submit reports on medication errors, incidents, and near misses promptly to the Pharmacist or Chief Pharmacist.
• Implement, execute, and maintain safe handling, labeling, and storage procedures for all medications in accordance with policy.

Duties and Responsibilities

• Perform any other responsibilities as assigned by immediate superior or hospital management

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Healthcare Services More than 10,000 employees

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.