ADMIN ASSISTANT, ORTHOPAEDIC WARD

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 45,000 - 61,000; Full time

Job summary

KPJ Healthcare Berhad in Kuala Lumpur is seeking an organized Administrative Officer to support the Chief Nursing Officer and nursing services. You will participate in meetings, manage inquiries, coordinate internal communications and ensure filing, records, and office equipment are kept in order.

This role emphasizes adherence to hospital policies, patient confidentiality, and collaboration with PR, Marketing, Finance, and unit managers to prepare reports and keep operations running smoothly.

Responsibilities

• Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
• Reports directly to the Chief Nursing Officer with regard to activities, problems or difficulties encountered.
• To ensure meetings are organized effectively.
• Provide personalized clerical duties for smooth management of the office.
• Maintains the cleanliness of the office.
• Dispatching: Memo, form and etc. to relevant services.
• Implement any other duties as delegated by the Chief Nursing Officer.
• Takes personal responsibility for own professional development and keep up to date with professional change and growth by maintaining mandatory learning hours.
• Maintain the record of personal leave and training attended.
• Adheres to the hospital policies and procedure and nursing code of conduct.
• Maintain confidentiality of patient’s personal and medical history.

Job description

• Understandsnursingcare in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of hospital.
• Understands the service organization structure.
• Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
• Reports directly to the Chief Nursing Officer with regard to activities, problems or difficulties encountered.
• Attendingenquiries and calls via telephone, direct these calls or relays messages to and from customers.
• Responsible to ensure the filing system are to order.
• Responsiblefor checkingandcoordinatingwithPR & Marketing, FinanceServices onthe internalnursingevents.
• Responsiblefor distributingthe internal memo toTop Management,Consultants, Deputy Chief Nursing Officer and Unit Managers.
• Responsiblefor assistingthe Chief Nursing Officer to prepare the Management Committee Report, Board of Director Report, KPJ Nursing Report and Hospital Monthly Report.
• To ensure smooth management of internal and external correspondence.
• Responsiblefor ensuringoffice equipment in proper order.
• To ensure meetings are organized effectively.
• Provide personalized clerical duties for smooth management of the office.
• Maintains the cleanliness of the office.
• Dispatching: Memo, form and etc. to relevant services.
• Implement any other duties as delegated by the Chief Nursing Officer.

Human Resource and Management

• Takes personal responsibility for own professional development and keep up to date with
• professional change and growth by maintaining mandatory learning hours.
• Maintain the record of personal leave and training attended.

Policies and Procedures

• Adheres to the hospital policies and procedure and nursing code of conduct.
• Maintain confidentiality of patient’s personal and medical history.
• Ensureto adherewith Prevention and Control of infection.

Facilities and Equipment

• Assists the qualified staff in the following:
• Maintains proper storage of biomedical equipment assigned in the unit.
• Check all equipment to ensure that they are in good condition and ready to be used at alltime.
• Report if there is any fault.
• Maintains adequate supply of ward stock.
• Keeps accurate records of equipment, medical supplies and drug in the Unit/ wards.

Safety and Quality Improvement Activities

• Complies and promotes Baby Friendly Hospital Initiative Breastfeeding Policy, and protect,
• promote and support Baby Friendly Hospital activities.
• Participates actively in any other new service that is introduced by the services.
• Participates in 5S activities and comply with the specified requirements
• Practices Standard People Practice (SPP) at all times.
• Ensure compliance of Patient safety goals as safety improvement measures recommended by
• World Alliance for Patient Safety.
• Policies on patient and family rights are addressed at all times
• Participates actively and encourages compliance to all policies and Procedures of ISO9001: 2008,
• ISO 14001, OHSAS 18001, ISO 14001:2004, Malaysian Hospital Accreditation Standards,Joint Commission International Accreditation Standards, PSG and NNA.
• Complies with any instruction or measure on occupational safety and health
• Carries out duties as an employee as stipulated in Occupational Safety and Health Act and
• Regulations 1994:-
• To take reasonable care at work for the safety of yourself and other persons;
• To co-operate with your employer or any other person in the discharge of any duty;
• To wear or use any protective equipment or clothing provided by the employer
• To comply with any instruction or measure on occupational safety and health.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.