Pharmacy Assistant

Cengild G. I. Medical Centre; Kuala Lumpur; On-site; MYR 25,000 - 40,000; Full time

Job summary

Cengild G.I. Medical Centre in Kuala Lumpur is seeking a Pharmacy Assistant to support dispensing, labeling, and documentation. The role requires helping manage stock, maintaining a clean and safe pharmacy area, and guiding patients on basic collection procedures.

You will interact with clinical staff to ensure smooth operations. The ideal candidate has pharmacy knowledge, strong customer service, and good English/Bahasa Malaysia communication.

Qualifications

• Pharmacy operations knowledge and safe prescription handling.
• Strong customer service to assist patients and ensure a positive experience.
• Professional phone etiquette for patient and internal calls.
• Inventory management to track stock and prevent shortages.
• Basic computer literacy and hospital/pharmacy information systems.

Skills

Pharmacy operations

Customer service

Phone etiquette

Inventory management

Communication (English & BM)

Education

Pharmacy assistant certificate / Diploma in pharmacy

Tools

Pharmacy information systems

Job description

Company Description

Cengild G.I. Medical Centre (CGI), established in October 2017, is a specialized healthcare provider focused on the diagnosis and treatment of gastrointestinal and liver diseases. Located in Bangsar South, CGI offers convenient access to public transportation, accommodation, and nearby shopping malls, making it accessible for both local and regional patients. CGI is the first of its kind in Malaysia and the wider Asia region, bringing together highly experienced experts in gastroenterology, hepatology, gastrointestinal surgery, and interventional radiology in a multidisciplinary team. The 36,588 sq. ft. centre houses advanced diagnostic and therapeutic facilities, including licensed beds, operating theatres, endoscopy suites, and comprehensive imaging services. CGI also provides on-site laboratory services, 24-hour outpatient accident and emergency care, health screening, physiotherapy, and histopathology, with a commitment to delivering appropriate and effective treatment for individuals with gastrointestinal and liver conditions.

Role Description

The Pharmacy Assistant is a full-time, on-site role based at Cengild G.I. Medical Centre in WP. Kuala Lumpur. This role supports the pharmacy team in dispensing medications according to prescriptions, preparing medication labels, and ensuring accurate documentation. The Pharmacy Assistant assists in managing stock levels, organizing and monitoring inventory, and maintaining the cleanliness and safety of the pharmacy area. Daily tasks include answering patient and internal calls with professional phone etiquette, providing courteous customer service at the pharmacy counter, and guiding patients on basic medication collection procedures. The role also involves coordinating with clinical staff, complying with all pharmacy policies and relevant regulations, and contributing to a smooth and efficient pharmacy operation.

Qualifications

• Candidates should possess skills related to pharmacy operations, including basic Pharmacy knowledge and experience handling Prescriptions safely and accurately.
• Candidates should possess strong Customer Service abilities to interact with patients respectfully, handle queries, and support a positive patient experience.
• Candidates should possess good Phone Etiquette skills to manage calls professionally, take clear messages, and communicate effectively with patients and colleagues.
• Candidates should possess Inventory Management skills to track stock levels, assist with ordering and receiving supplies, and help prevent medication shortages or wastage.
• Relevant qualifications such as a pharmacy assistant certificate, diploma in pharmacy or related field, or equivalent work experience in a healthcare or pharmacy setting.
• Attention to detail, reliability, and the ability to follow standard operating procedures and regulatory guidelines.
• Basic computer literacy, including the use of pharmacy or hospital information systems, is beneficial.
• Ability to work collaboratively in a multidisciplinary medical environment and communicate clearly in English and Bahasa Malaysia.