Pharma Sales Executive – Patient-Centric Growth (Penang)

Novartis Malaysia; George Town; On-site; MYR 48,000 - 72,000; Full time

Job summary

Novartis Malaysia is seeking a Sales Representative in Penang to drive customer engagement and sales performance among healthcare professionals. You will act as the face of our customer experience approach, building trusted relationships and delivering value to patients while promoting compliant, ethical practices.

The role requires a university degree in Life Sciences or related field and at least 1 year in pharma or healthcare, with strong planning and territory management skills to prioritize

Qualifications

• University degree in Life Sciences, Pharmacy or Science related.
• Minimum 1 year of experience in the pharmaceutical or healthcare industry.
• Strong sales and customer engagement capabilities.
• Ability to communicate scientific and clinical information effectively to healthcare professionals.
• Strong planning, prioritization, and territory management skills.
• Commitment to compliance, integrity, and delivering high-quality execution.

Responsibilities

• Drive competitive sales growth by developing and executing effective territory, account, and customer engagement plans.
• Personalize customer engagement journeys for target healthcare professionals by leveraging customer preferences, available content, data insights, and multiple engagement channels.
• Build long-term, trusted partnerships with healthcare professionals to strengthen collaboration and support improved outcomes for customers and patients.
• Deliver memorable, customer-centric experiences by listening to customer needs and understanding the healthcare environment in which they operate.
• Use available data sources to dynamically prioritize, refine, and adapt customer interaction plans.
• Share customer insights with internal stakeholders to support the development of relevant product, indication, campaign, and engagement content.
• Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs

Skills

Strong sales and customer engagement

Communication of scientific/clinical信息

Education

Bachelor's degree in Life Sciences or related

Job description

Novartis Malaysia is seeking a Sales Representative in Penang to drive customer engagement and sales performance among healthcare professionals. You will act as the face of our customer experience approach, building trusted relationships and delivering value to patients while promoting compliant, ethical practices.

The role requires a university degree in Life Sciences or related field and at least 1 year in pharma or healthcare, with strong planning and territory management skills to prioritize