Personal Financing Solutions Advisor

RHB Group; Perlis; On-site; MYR 40,000 - 70,000; Full time

Job summary

RHB Banking Group in Malaysia seeks a role focused on soliciting and promoting Personal Financing (PF-i) products to achieve business KPIs. You will deliver superior customer experience while pursuing targets and maintaining quality service.

The position operates under broad policy guidelines and targets communicated by superiors, with responsibility for contributing to individual sales targets, compliance ratings, asset quality, and service ratings.

Responsibilities

• Solicit and promote sales of Personal Financing (PF-i) product to achieve business KPIs
• Deliver superior customer experience

Job description

• Solicit and promote sales of Personal Financing (PF-i) product to achieve business KPIs

Primary Objective

• Solicit and promote sales of Personal Financing (PF-i) product to achieve business KPIs
• Deliver superior customer experience
  
  

LEVEL OF SUPERVISION RECEIVED (Tick ONLY ONE level of supervision for the position)

[ ] Level A: Work is closely supervised and checked

[ ] Level B: Procedures and policies are available for guidance and/or frequent review/discussion with superior

[x] Level C: Guided by broad policy guidelines and/or objectives/targets for work assignments are communicated by superior

[ ] Level D: Expected to work independently with overall guidance by superior

[ ] Level E: Sets own goals and objectives to meet overall objectives of the Group

KEY PERFORMANCE INDICATORS (KPIs)

• Individual Sales target
• Compliance rating
• Asset quality
• Service rating