Personal Financing Sales Pro – Customer Champion

RHB Bank Berhad

Perak

On-site

MYR 36,000 - 72,000

Full time

14 days+

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Job summary

RHB Bank Berhad in Malaysia seeks a Sales and Customer Service professional to promote Personal Financing products and deliver superior customer experiences. You will develop sales plans, engage with prospective customers, set appointments, and cross-sell other banking products.

The role emphasizes strong interpersonal skills, motivation, and accountability within a fast-paced banking environment. The ideal candidate holds a Bachelor Degree, has at least 1 year in sales or customer service, and

Qualifications

Bachelor Degree in any related field.
1 year of sales/customer service experience.
Have the relevant licenses for the portfolio.
Strong motivation and result-driven mindset.
Good interpersonal and communication skills.
Basic understanding of finance and banking products.
Basic computer skills.
Ability to relate to local community.

Responsibilities

Solicit and promote PF product sales and meet targets.
Prepare and pro-actively execute sales plans using internal marketing and leads.
Set appointments and conduct sales calls with customers.
Cross-sell other retail banking products such as ASB, PF-i, Credit cards, etc.
Maintain high standard of customer service and comply with bank policies.
Ensure the sales centre is well maintained and professional.