People Experience Associate

ResMed Inc; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

ResMed Inc. is seeking a People Experience Associate to support day-to-day HR operations across the employee lifecycle, including onboarding, offboarding, data management, payroll inputs and LMS administration.

Join a Global People Shared Services team to drive process improvement, automation and simple workflows using Power Automate while collaborating with Workday and automation colleagues on broader projects.

Qualifications

• 1–2 years of experience in HR Operations or a shared services role.
• Experience with Workday or another HR system.
• Strong customer service, communication and problem-solving skills.
• Attention to confidentiality and data handling.
• Interest in process improvement and automation.
• Proficiency with Power Automate or willingness to learn.

Responsibilities

• Provide day-to-day People Operations support across onboarding, offboarding and employee data management.
• Handle payroll inputs, case management and LMS administration.
• Support process improvement and automation initiatives using low-code tools.
• Collaborate with Workday, automation, and HR systems teams on improvements.
• Maintain data accuracy, reporting, audits and compliance.
• Assist with learning management tasks and training support.
• Identify opportunities to simplify and standardize HR processes.
• Create simple workflows and approvals using Power Automate.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Automation interest

Digital mindset

Team collaboration

Education

Bachelor’s degree in HR, Business, Technology, Data/AI

Tools

Workday

Power Automate

Power Platform

Cornerstone OnDemand

UiPath

Excel

Job description

The People Experience Associate provides day-to-day People Operations support across the employee lifecycle, including onboarding, offboarding, employee data management, payroll inputs, case management and Learning Management System administration. As part of the Global People Shared Services team, this role will also support process improvement and automation, identifying opportunities to simplify manual work and build simple workflows using low-code tools such as Power Automate. The role will work closely with People Experience Operations, Workday Specialist, People Systems Support and Automation teams on more complex workflow and technology improvements.

Key Responsibilities

• Manage employee lifecycle activities including onboarding, offboarding, transfers, employment changes and documentation.
• Resolve employee and manager enquiries through the case management system and elevate complex matters when required.
• Maintain accurate employee data, payroll inputs and transactions in Workday.
• Support reporting, data audits, document control and compliance requirements.
• Administer Learning Management System activities, including learning assignments, content maintenance, reporting and training support.
• Identify opportunities to simplify, standardize and automate manual People Operations processes.
• Build and maintain simple workflows, notifications and approvals using Power Automate or other approved low-code tools.
• Support business requirements, testing and implementation of larger Workday or cross-system workflow improvements.
• Partner with technical and automation teams on opportunities involving enterprise automation, RPA or AI solutions.
• Support People Operations projects and continuous improvement initiatives as required.

Qualifications and Experience Required

• 1–2 years of experience in HR Operations, People Shared Services, or a similar role.
• Experience using Workday or another HR system.
• Strong customer service, communication and problem-solving skills.
• Strong attention to detail and ability to handle confidential information appropriately.
• Interest in process improvement, digital tools and automation.
• Experience with, or willingness to learn, Power Automate or similar low-code tools.
• Strong Microsoft Office skills, particularly Excel.
• Preferred Bachelor’s degree in human resources, Business, Technology, Data/AI, or a related field.
• Experience in a multinational or Shared Services environment.
• Experience with Power Automate, Power Platform, Workday workflows or case management systems.
• Experience with Cornerstone OnDemand or another Learning Management System.
• Exposure to process mapping, User Acceptance Testing or automation projects.
• Exposure to RPA tools such as UiPath or Automation Anywhere, AI copilots or AI agents would be an added advantage.

What We Are Looking For

Someone who combines strong People Operations fundamentals with a continuous improvement and digital mindset - comfortable managing day-to-day HR operations, identifying opportunities for automation and working with technical teams to improve how People services are delivered.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home.

Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.