Pension Administration Specialist (6-Month Contract)

SteppingStones Recruitment Ltd; George Town; On-site; MYR 45,000 - 78,000; Full time

Job summary

SteppingStones Recruitment Ltd is seeking a Pension Administrator on a 6-month contract in Penang, Malaysia. You will support pension administration tasks, including enrolments, transfers, and terminations, while ensuring accurate member records and data quality.

You will handle inquiries, perform data reconciliations, and assist with documentation and statements in a fast-paced environment. The ideal candidate has prior pension administration experience, strong organisational skills,

Qualifications

• Previous experience in pension administration, financial services, or a similar administrative role is advantageous.
• Strong organisational skills and excellent attention to detail.
• Proficient in Microsoft Office and comfortable working with databases.
• Excellent communication skills and ability to manage multiple priorities.
• Professional approach to handling confidential information.

Responsibilities

• Support pension administration, including member enrolments, account updates, transfers, withdrawals, and terminations.
• Review contribution records, identify discrepancies, and follow up with employers regarding outstanding payments.
• Respond to member and employer enquiries, including pension statements, account information, and portal assistance.
• Assist with interest calculations, data reconciliations, and maintaining accurate member records.
• Follow up on outstanding documentation, including enrolment forms, KYC requirements, and beneficiary nominations.
• Prepare and distribute pension statements, correspondence, and routine communications.
• Manage shared inboxes, maintain electronic filing systems, and perform data entry and quality assurance checks.
• Provide administrative support for data cleanup initiatives and other operational projects.

Skills

Organisational skills

Attention to detail

Data entry

Communication skills

Confidential information handling

Tools

Microsoft Office

Job description

SteppingStones Recruitment Ltd is seeking a Pension Administrator on a 6-month contract in Penang, Malaysia. You will support pension administration tasks, including enrolments, transfers, and terminations, while ensuring accurate member records and data quality.

You will handle inquiries, perform data reconciliations, and assist with documentation and statements in a fast-paced environment. The ideal candidate has prior pension administration experience, strong organisational skills,