PDI / Workshop Manager – Commercial Vehicles

WARISAN TC HOLDINGS BHD; Puchong; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive Medical Coverage

Numerous days of Annual Leaves

Performance Incentive Scheme, Annual (

Festive Celebration

Staff price for company services and产品

Job summary

WARISAN TC HOLDINGS BHD is seeking a PDI / Workshop Manager for Commercial Vehicles in Malaysia. You will oversee end-to-end PDI activities to ensure vehicles meet standards and regulatory specs prior to delivery, while establishing and improving PDI SOPs.

Responsibilities include leading PDI teams, coordinating with Sales and Logistics, managing vehicle compound operations, ensuring accurate documentation, and driving safety, quality, and continuous improvement across the site.

Qualifications

• Diploma or Degree in Automotive Engineering, Mechanical Engineering, Automotive Technology, or a related field.
• Minimum 5 years of relevant experience in workshop management, PDI, vehicle preparation, after-sales operations, or commercial vehicle operations.
• Experience managing commercial vehicles, trucks, buses, or heavy vehicles is an advantage.

Responsibilities

• Oversee end-to-end PDI activities for commercial vehicles to meet manufacturer standards and regulatory specs.
• Lead and develop PDI technicians, inspectors, detailers, and support staff; plan manpower and allocate resources.
• Monitor inspections, identify defects, and implement corrective actions to minimise rework and delays.
• Coordinate with Sales, Logistics, Warehouse and Service teams to ensure timely vehicle readiness and delivery.
• Maintain inspection records, reports, and vendor performance; manage third-party service providers.
• Drive health, safety, and compliance across workshop, PDI, and vehicle compound operations.

Skills

People leadership

Operations planning

Vendor management

Quality assurance

Logistics coordination

Education

Automotive/Mechanical Eng degree

Job description

PDI / Workshop Manager – Commercial Vehicles

Manage and oversee end-to-end PDI activities for commercial vehicles.

Ensure vehicles meet manufacturer standards, company requirements, and applicable regulatory specifications prior to delivery.

Establish, maintain, and continuously improve PDI Standard Operating Procedures (SOPs).

Ensure vehicles are properly prepared and released according to delivery requirements and schedules.

2. Quality Assurance & Control

Ensure vehicles successfully pass technical, mechanical, electrical, safety, and cosmetic inspections.

Identify defects, quality issues, and non-conformities and ensure timely corrective actions.

Monitor inspection accuracy and minimise vehicle rework, delays, and repeat defects.

Maintain consistent quality standards throughout the vehicle preparation and delivery process.

Lead, coach, and supervise PDI technicians, inspectors, detailers, and support staff.

Plan manpower requirements and allocate resources effectively according to operational demands.

Conduct performance evaluations and provide appropriate coaching, training, and development.

Promote a high-performance, safety-conscious, and customer-focused working culture.

4. Logistics & Vehicle Compound Operations

Coordinate with Sales, Logistics, Warehouse, and Service teams to ensure timely vehicle readiness and delivery.

Oversee vehicle receiving and dispatch activities, including Gate-In and Gate-Out processes.

Manage vehicle storage, movement, parking, and compound utilisation.

Ensure accurate vehicle inventory and stock tracking within the compound.

5. Documentation & Compliance

Ensure accurate and timely maintenance of inspection records, technical reports, warranty documentation, and vehicle readiness status.

Ensure compliance with company policies, manufacturer guidelines, SOPs, and applicable regulatory requirements.

Maintain proper documentation and records for audit and management purposes.

Manage and monitor third-party vendors providing vehicle preparation and enhancement services, including accessory installation, tinting, detailing, and other enhancement works.

Monitor vendor performance, service quality, turnaround time, and adherence to agreed standards.

Address vendor-related quality issues and ensure corrective actions are implemented promptly.

Monitor and analyse operational KPIs covering quality, productivity, efficiency, rework, turnaround time, and delivery performance.

Identify operational gaps and implement continuous improvement initiatives.

Drive process standardisation and cost-effective solutions to improve overall operational performance.

Prepare regular management reports, KPI summaries, and performance dashboards.

8. Health, Safety & Facility Management

Ensure compliance with workplace health, safety, and environmental requirements.

Maintain a clean, organised, and safe working environment.

Conduct periodic safety inspections and audits.

Ensure workshop, PDI, and vehicle compound facilities are properly maintained and fit for operation.

Requirements

Diploma or Degree in Automotive Engineering, Mechanical Engineering, Automotive Technology, or a related field.

Minimum 5 years of relevant experience in workshop management, PDI, vehicle preparation, after-sales operations, or commercial vehicle operations.

Experience managing commercial vehicles, trucks, buses, or heavy vehicles will be an added advantage.

Proven experience in leading and managing technicians, inspectors, and operational support teams.

Strong understanding of vehicle inspection, diagnostics, repair, quality assurance, and vehicle preparation processes.

Experience in managing vehicle compound, logistics, or delivery operations is an advantage.

Experience in managing external vendors and service providers.

Good knowledge of workplace safety, operational procedures, and compliance requirements.

Strong problem-solving, decision-making, and operational planning abilities.

Good communication and interpersonal skills, with the ability to work effectively across different departments.

Willingness to work in a hands-on and fast-paced operational environment.

Perks and benefits

• Comprehensive Medical Coverage.
• Numerous days of Annual Leaves.
• Performance Incentive Scheme, Annual Increment.
• Festive Celebration.
• Staff price for company services and products.

Warisan TC Group (Tan Chong Group) established since the 1980s, is a diversified group listed on the Main Market of Bursa Malaysia Securities Berhad. Our main businesses include distribution of consumer products, provision of travel and car rental services, distribution and rental of industrial machinery as well as assembly/distribution of commercial vehicle.

Warisan TC Group (Tan Chong Group) established since the 1980s, is a diversified group listed on the Main Market of Bursa Malaysia Securities Berhad. Our main businesses include distribution of consumer products, provision of travel and car rental services, distribution and rental of industrial machinery as well as assembly/distribution of commercial vehicle.