PCB Quality Engineer — CAPA & Root-Cause Lead

Gultech (Malaysia)Sdn Bhd; Kedah; On-site; MYR 60,000 - 90,000; Full time

Job summary

Gultech (Malaysia)Sdn Bhd is seeking a Quality Engineer to investigate in-process quality issues and drive CAPA for recurring PCB defects. You will lead root cause analyses and coordinate with Process Engineering, Production, R&D, Materials, and SQE to resolve high-impact issues.

Responsibilities include supporting customer complaints, OBA and RMA cases, verifying effectiveness of corrective actions, and driving continuous improvement in product quality and process performance.

Qualifications

• Diploma or degree in Engineering, Quality Management or related field.
• 1-3 years in PCB manufacturing, preferably in HDI, IC Substrate, or automotive PCB manufacturing under an IATF 16949 environment.
• Familiar with quality control techniques, PDCA, 5-Why, 8D problem-solving, Fishbone analysis, and Pareto analysis.
• Proficient in Microsoft Office applications, with the ability to prepare quality reports and documentation.
• Experience with JMP or Minitab for statistical analysis is an added advantage.
• Good command of English and Bahasa Malaysia, with the ability to read and write technical specifications and reports. Mandarin proficiency is an added advantage.
• Strong analytical, problem-solving, communication, and cross-functional coordination skills.

Responsibilities

• Investigate and resolve in-process quality abnormalities and recurring defects in PCB manufacturing.
• Lead root cause analysis for defects using 8D, 5-Why, Fishbone and Pareto analysis.
• Drive development, implementation, and verification of CAPA to contain and prevent recurrence.
• Coordinate with cross-functional teams (Process Eng., Production, R&D, Materials, SQE) to resolve quality issues.
• Support customer complaints, OBA, and RMA cases through investigations, 8D reports and corrective actions.
• Monitor CAPA effectiveness and drive continuous improvement in product quality and process performance.

Skills

Quality control

Root cause analysis

CAPA

Cross-functional

Statistical analysis

Documentation

Communication

English

Bahasa Malaysia

Mandarin

Education

Diploma or Degree in Engineering/Quality Management

Tools

JMP

Minitab

Job description

Gultech (Malaysia)Sdn Bhd is seeking a Quality Engineer to investigate in-process quality issues and drive CAPA for recurring PCB defects. You will lead root cause analyses and coordinate with Process Engineering, Production, R&D, Materials, and SQE to resolve high-impact issues.

Responsibilities include supporting customer complaints, OBA and RMA cases, verifying effectiveness of corrective actions, and driving continuous improvement in product quality and process performance.