Customer Quality Engineer – Supplier & NPI Impact

BCM Electronics Corporation Sdn Bhd

Kedah

On-site

MYR 60,000 - 100,000

Full time

14 days+

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Job summary

BCM Electronics Corporation Sdn Bhd, Kulim Hi-Tech Industrial Park, Kedah, seeks a seasoned Quality Engineer to drive root-cause analysis and corrective actions for customer quality issues in an EMS setting. You will work with cross-functional teams, manage supplier and customer complaints, and contribute to NPI quality processes using APQP/PPAP and FMEA knowledge.

With 5+ years in electronics quality and a degree in Electrical/Mechanical/Mechatronics, you will lead continuous improvement across

Qualifications

Bachelor’s or higher in Electrical & Electronics / Mechanical / Mechatronics / Materials Engineering.
Minimum 5 years handling supplier or customer quality issues in electronics manufacturing.
Strong knowledge of APQP, PPAP and FMEA.
Candidates with PCBA manufacturing knowledge will be considered.

Responsibilities

Establish root cause and corrective action in 8D reports for customer quality issues based on due dates.
Collaborate with material suppliers on material quality issues.
Liaise with customers on RMA issues and ensure timely closure of complaints.
Investigate and define corrective actions for customer quality issues and drive resolution.
Assist in new product development activities to avoid quality escalations.
Organize and conduct customer meetings and conference calls.
Prepare and update quality reports as required by customers.