Get more replies from employers
Send a job-specific resume in minutes.
Private Advertiser in Malaysia seeks a Senior Quality Manager to lead the QMS, ensuring ISO compliance and alignment with company requirements. You will oversee IQC/IPQC/OQC, guarantee PCBA product quality, and act as the primary customer contact for quality matters and audits.
You will drive RCA and CAPA, lead internal and supplier audits, collaborate with production, engineering and suppliers to raise process efficiency, monitor key quality KPIs, and coach the quality team to build strong
Lead and manage the overall Quality Management System (QMS) in compliance with ISO standards and company requirements
Oversee quality control processes across incoming (IQC), in-process (IPQC), and outgoing (OQC) inspections
Ensure product quality meets customer specifications, especially for PCBA (Printed Circuit Board Assembly) products
Handle customer complaints, drive root cause analysis (RCA), and implement corrective and preventive actions (CAPA)
Act as the main point of contact for customers on all quality-related matters, including audits and quality issues
Lead internal and external audits (e.g., ISO9001, customer audits) and ensure audit readiness
Work closely with production, engineering, and suppliers to improve product quality and process efficiency
Monitor key quality KPIs and drive continuous improvement initiatives
Manage supplier quality performance and support supplier audits and development
Lead, coach, and develop the quality team to enhance overall team capability
Bachelor's Degree in Engineering, Quality Management, or related field
Minimum 5-8 years of experience in quality management within the PCBA / electronics manufacturing industry
Strong knowledge of quality systems, tools, and methodologies (e.g., ISO9001, SPC, FMEA, 8D, Six Sigma)
Solid understanding of PCBA processes such as SMT, DIP, and assembly