Payroll Specialist

Gateway Search; Petaling Jaya; On-site; MYR 45,000 - 89,000; Full time

Job summary

Gateway Search is seeking a Payroll Specialist in Selangor to manage end-to-end payroll, ensure compliance with the Malaysia Employment Act, and handle employee relations and records.

The role requires 2–3 years payroll experience, knowledge of statutory contributions (EPF, SOCSO, EIS, PCB), and proficiency in Excel and payroll systems. English and Mandarin are required.

Qualifications

• Diploma or Degree in Human Resources, Accounting, Business Administration, or related field.
• Minimum 2–3 years of payroll experience preferred.
• Minimum 5 years of good knowledge of Malaysia employment labour laws and statutory requirements.
• Proficient in payroll systems and Microsoft Excel.
• Able to communicate in English and Chinese (Mandarin) to support Chinese-speaking stakeholders.
• Detail-oriented, organized, and able to meet deadlines.

Responsibilities

• Handling employee complaints and workplace concerns professionally.
• Supporting disciplinary cases, investigations and related documentation.
• Advising on Malaysian employment requirements and internal HR policies.
• Maintaining accurate, complete and audit-ready employee records.
• Managing sensitive employee communication while balancing employee concerns and the company’s position.
• Handle end-to-end payroll processing accurately and on time.
• Ensure payroll calculations comply with Malaysia Employment Act and labour regulations.
• Manage statutory contributions including EPF, SOCSO, EIS, PCB, and related submissions.
• Maintain employee payroll records, attendance, leave, claims, and overtime data.
• Prepare payroll reports and support audits when required.
• Handle employee inquiries related to salary, deductions, and benefits.
• Liaise with internal departments and external authorities regarding payroll matters.
• Ensure confidentiality and accuracy of employee information.

Skills

Payroll processing

Employee relations

Compliance

Communication

Attention to detail

Audit readiness

Education

Diploma/Degree in HR/Accounting/Business Admin

Tools

Payroll systems

Microsoft Excel

Job description

In addition to solid payroll experience, the candidate should have hands-on Employee Relations and compliance experience, including:

• Handling employee complaints and workplace concerns professionally.
• Supporting disciplinary cases, investigations and related documentation.
• Advising on Malaysian employment requirements and internal HR policies.
• Maintaining accurate, complete and audit-ready employee records.
• Managing sensitive employee communication while balancing employee concerns and the company’s position.
• Handle end-to-end payroll processing accurately and on time.
• Ensure payroll calculations comply with Malaysia Employment Act and labour regulations.
• Manage statutory contributions including EPF, SOCSO, EIS, PCB, and related submissions.
• Maintain employee payroll records, attendance, leave, claims, and overtime data.
• Prepare payroll reports and support audits when required.
• Handle employee inquiries related to salary, deductions, and benefits.
• Liaise with internal departments and external authorities regarding payroll matters.
• Ensure confidentiality and accuracy of employee information.

Job Requirements:

• Diploma or Degree in Human Resources, Accounting, Business Administration, or related field.
• Minimum 2–3 years of payroll experience preferred.
• Minimum 5 years of Good knowledge of Malaysia employment labour laws and statutory requirements.
• Proficient in payroll systems and Microsoft Excel.
• Able to communicate in English and Chinese (Mandarin) to support Chinese-speaking stakeholders.
• Detail-oriented, organized, and able to meet deadlines.