Payroll Manager (REF:NA)

Pasona HR Malaysia Sdn Bhd; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Pasona HR Malaysia Sdn Bhd is partnering with a renowned global apparel retailer to recruit an experienced Payroll Manager in Malaysia. You will oversee payroll processing, ensure regulatory compliance, and lead HRIS and vendor-related projects across multi-site operations.

The role emphasizes accurate payroll reconciliation, cross-functional collaboration with HR, Finance, IT, and regional teams, and driving continuous improvement in payroll controls.

Qualifications

• 8–10 years of payroll experience.
• Strong payroll processing and troubleshooting.
• Experience with payroll migration and HRIS implementation.
• Experience in retail, FMCG, or multi-site operations advantageous.
• Knowledge of Malaysia Employment Act and statutory requirements.

Responsibilities

• Review and validate monthly payroll calculations.
• Conduct payroll reconciliation and variance analysis.
• Verify payroll inputs including new joiners, resignations, salary revisions, bonuses and allowances.
• Lead payroll projects such as vendor transitions and HRIS improvements.
• Coordinate with HR, Finance, IT and stores on payroll initiatives.
• Ensure statutory submissions and audits are performed.

Skills

Payroll processing

Payroll reconciliation

Vendor management

HRIS implementation

Labour law knowledge

Tools

HRIS

Payroll software

Job description

A renowned global apparel retailer famous for high-quality, functional, everyday clothing. Operating thousands of stores worldwide, they are known for their fast-paced, customer-first environment, operational excellence, and clear structured career progression. They are currently seeking driven individuals to join their expanding team.

Job Descriptions:

• Review and validate monthly payroll calculations prepared.
• Conduct payroll reconciliation and variance analysis before payroll finalization.
• Verify payroll inputs including new joiners, resignations, salary revisions, bonus payments, allowances, overtime claims, leave encashments & etc.
• Investigate and resolve payroll discrepancies and employee payroll issues.
• Perform payroll calculations for special cases and exceptional transactions when required.
• Act as the escalation point for complex payroll matters.
• Ensure compliance with Malaysian statutory requirements including EPF, SOCSO, EIS, PCB and Employment Act.
• Review and validate statutory submissions and annual payroll activities.
• Maintain payroll SOPs, control frameworks, and audit documentation.
• Support internal and external payroll audits.
• Manage outsourced payroll service providers and monitor service delivery performance.
• Conduct regular payroll review meetings with vendors.
• Ensure payroll timelines, accuracy targets, and service levels are achieved.
• Drive issue resolution and continuous improvement initiatives with payroll vendors.
• Lead payroll-related projects including payroll vendor transition, HRIS implementation, system enhancement projects & etc.
• Gather business requirements and define payroll specifications.
• Lead UAT testing, payroll parallel runs, and data validation exercises.
• Coordinate between HR, Finance, IT, Regional teams, and external vendors throughout project implementation.
• Identify operational risks and develop mitigation plans.
• Partner closely with HRBP, Finance, Store Operations and Management.
• Provide payroll consultation and guidance on employee lifecycle transactions.
• Support management in payroll-related decision-making and compliance requirements.

Job Requirements:

• Minimum 8-10 years of payroll experience.
• Strong hands-on experience in payroll processing, payroll review, and payroll troubleshooting.
• Proven experience in payroll migration, HRIS implementation, or payroll transformation projects.
• Experience in retail, FMCG, or multi-site operations is an added advantage.
• Strong knowledge of Employment Act, Labour Law and any Malaysia statutory requirements.

Additional Information:

Working Hours: Mon-Fri, 9am - 6pm