Patient Experience Concierge

Bagan Specialist Centre Sdn. Bhd.; Butterworth; Presencial; MYR 20 000 - 30 000; Tempo integral

Resumo da oferta

Bagan Specialist Centre Sdn. Bhd. is seeking staff to assist patients with registration, admission, and discharge, and to accompany them to wards or clinics as needed.

The role includes non-medical patient support, maintaining clean patient areas, and helping the healthcare team in daily operations. Applicants should have minimum SPM, with a Diploma in a related field as an advantage, and must be able to work in shifts, weekends, and public holidays.

Qualificações

• Minimum SPM; Diploma in related field is an advantage.
• Good communication and customer service skills.
• Able to work in shifts, weekends, and public holidays.
• Able to perform duties that involve assisting and supporting patients.
• Able to work well in a team.

Responsabilidades

• Assist patients with registration, admission, and discharge procedures.
• Accompany patients to wards, clinics, or diagnostic areas when required.
• Provide basic non-medical assistance to patients (e.g., fetching wheelchairs, helping with belongings).
• Maintain cleanliness and tidiness in patient areas.
• Support nurses and other staff in daily operations.
• Respond to patient inquiries politely and promptly.
• Ensure patient comfort and safety at all times.

Conhecimentos

Communication skills

Customer service

Teamwork

Shift work

Patient support

Formação académica

SPM

Diploma (advantage)

Descrição da oferta de emprego

Bagan Specialist Centre Sdn. Bhd. is seeking staff to assist patients with registration, admission, and discharge, and to accompany them to wards or clinics as needed.

The role includes non-medical patient support, maintaining clean patient areas, and helping the healthcare team in daily operations. Applicants should have minimum SPM, with a Diploma in a related field as an advantage, and must be able to work in shifts, weekends, and public holidays.