Patient Access & Clinic Concierge

KPJ Selangor Specialist Hospital; Johor Bahru; On-site; MYR 22,000 - 33,000; Full time

Job summary

KPJ Selangor Specialist Hospital seeks a Clinic Registration Assistant to aid in outpatient registration and ensure smooth clinic operations. You will warmly greet patients, collect necessary demographics, and prepare new patient files with accuracy and care.

The role requires good communication, attention to detail, and strict confidentiality as you support consultants and ensure proper documentation of charges and records. Training and rotations may occur to assist multiple clinics.

Qualifications

• Minimum: SPM in equivalent.
• Preferably 1 year of relevant working experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist in outpatient registration in clinics.
• Explain rules and requirements to patients before and after treatment.
• Maintain confidentiality and safety of patients at all times.
• Ensure case notes are properly filed, charged and recorded.
• Rotate duties with other staff and support clinic operations.
• Adhere to hospital policies, ISO standards and patient safety goals.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Education

SPM or equivalent

Job description

KPJ Selangor Specialist Hospital seeks a Clinic Registration Assistant to aid in outpatient registration and ensure smooth clinic operations. You will warmly greet patients, collect necessary demographics, and prepare new patient files with accuracy and care.

The role requires good communication, attention to detail, and strict confidentiality as you support consultants and ensure proper documentation of charges and records. Training and rotations may occur to assist multiple clinics.