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Domus Restaurant in Kuching, Malaysia seeks a friendly Barista/Waiter to take orders, serve guests, upsell beverages and pastries, and ensure guest satisfaction through courteous, proactive service.
You will maintain complete menu knowledge, prepare and reset tables, keep the dining area clean, and assist the team in delivering food from kitchen to guest while promoting coffee and related accessories.
Barista / Waiter (Job Responsibilities & Task)
Responsible for handling food and beverage orders and serving guest
Assist fellow team members to perform preparations and setting up in restaurant for food service and ensure all is available amenities and utensils are properly stocked and inspected prior to service
Assist guests on their respective requests, conduct suggestive and upselling, well versed in all aspects of the menu
Provide friendly, courteous, and professional service at all times
Ensure good communication with management
Maintain complete knowledge of all menu items
Prepare and check tables before service
Clear and reset tables
Ensure that all company practices and procedures are met when delivery food from the kitchen to the guest
Ensure the overall cleanliness and order of the restaurant tables, chairs, floors and service station at all times
Ensure all cleaning duties are complete in allocated times to the company standards
Complete all opening and closing procedures
Must be proficient in effective and efficient table maintenance
Be assertive and attentive at all times
Have a thorough knowledge of all product and services procedures
Promotes coffee consumptions by educating customers, selling coffee, coffee grinding and brewing equipment,accessories along with pastries or desserts
Welcomes guest by determining their coffee interests and needs