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6ixty 8ight Creative Fashions Sdn Bhd in Penang is seeking a friendly store associate focused on delivering exceptional customer service. You will greet guests, understand their needs, and guide them to suitable products while supporting upselling opportunities.
Maintain product knowledge on fabrics and features, keep the store clean, organized, and presentable, and provide accurate information on pricing and promotions across the sales floor, fitting rooms, and cashier.
Greet customers with warm smiles and eye contact as they enter the store.
Prioritize a "customer-first" approach by making every guest feel welcomed and valued.
Understand customer needs and guide them to suitable products, ensuring their satisfaction meets company service standards.
Provide courteous and attentive service across all areas of the store, including the sales floor, fitting rooms, and cashier.
Share clear and accurate product information - such as quality, style, pricing, and promotions - and introduce new items to support upselling opportunities.
Maintain strong product knowledge, including fabrics, materials, features, and benefits.
Ensure the store remains clean, organized, and presentable in accordance with company standards.
Strong passion for customer service with excellent communication skills.
High attention to detail.
Coachable, self-driven, and eager to learn.
Energetic, friendly, and customer-oriented; enjoys interacting with people.
Fashion-forward, passionate, and professional.
Self-motivated, enthusiastic, and focused on delivering exceptional service and driving sales.