Parking Operations Manager - Data-Driven Leader

IOI Properties Group - Offices; Puchong; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Medical

Education support

Dental

Parking

Vision

Comprehensive Insurance coverage

Performance Bonus

Job summary

IOI Properties Group Berhad in Malaysia is seeking an experienced Operations Manager for Carpark Complex and Carpark Building to oversee day-to-day activities, ensure SOP adherence, and drive KPI performance.

You will lead the Parking and Strata Properties Admin, Technical, and Operation teams, manage occupancy and revenue, coordinate with security and contractors, and resolve visitor issues while maintaining safety and service quality.

Qualifications

• Minimum Diploma or equivalent.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
• At least 5 years of working experience in the similar capacity.
• Strong knowledge of Carpark Operation, Building Operations, Maintenance, Safety, Security, Cleaning and Vendor management.
• Good leadership, communication, problem-solving, and stakeholder management skills.
• Able to work in a fast-paced Commercial and Corporate environment and respond effectively to operational issues.

Responsibilities

• Oversee day-to-day activities for Carpark Complex and Carpark Building, ensure SOP and KPIs adherence.
• Monitor occupancy data, track revenue, and verify daily cash or digital collections; suggest improvements.
• Supervise, schedule, and train Parking and Strata Properties Admin, Technical, and Operation teams.
• Resolve visitor complaints and enforce parking rules.
• Maintain parking hardware, automated pay stations, and coordinate with security, cleaning and other contractors.

Skills

Parking operations

Building operations

Maintenance

Safety

Security

Vendor management

Education

Diploma or equivalent

Tools

Microsoft Office

Job description

IOI Properties Group Berhad in Malaysia is seeking an experienced Operations Manager for Carpark Complex and Carpark Building to oversee day-to-day activities, ensure SOP adherence, and drive KPI performance.

You will lead the Parking and Strata Properties Admin, Technical, and Operation teams, manage occupancy and revenue, coordinate with security and contractors, and resolve visitor issues while maintaining safety and service quality.