Parking Operations & Tech Support Associate

Amano Malaysia Sdn Bhd; Penang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Amano Malaysia Sdn Bhd is seeking a proactive individual to support daily parking operations, assist customers, coordinate projects and conduct site inspections to ensure the facility runs smoothly and efficiently.

The role involves regular inspections, reporting facility conditions, and helping with installation, maintenance and basic repairs of parking equipment while ensuring safety and cleanliness at all times.

Qualifications

• SPM/Certificate or equivalent is required.
• Technical qualification in Electrical/Electronic/Mechanical/Mechatronic or IT is an added advantage.
• Experience in technical, maintenance, parking operations or customer service is beneficial.

Responsibilities

• Conduct regular inspections to ensure the parking facility is in good condition.
• Report facility conditions to the Operation Executive and management via WhatsApp and daily emails.
• Report serious issues like faulty lighting or machine breakdowns to supervisor or management.
• Perform sanitisation of all Amano machines according to schedule.
• Maintain cleanliness of parking area, office, equipment, and signage.
• Check that parking machines are functioning properly and assist with basic maintenance.
• Assist customers at entry to reduce traffic congestion and help with ticketing or online systems.
• Handle customer enquiries, complaints and assistance requests professionally from start to resolution.
• Assist with installation, maintenance and repair of equipment and systems.
• Conduct inspections and troubleshooting when technical issues occur and perform routine maintenance.

Skills

Customer Service

Communication

Problem Solving

Teamwork

Education

SPM/Certificate

Diploma in Electrical/Mechatronic

Tools

Electrical tools

Job description

Amano Malaysia Sdn Bhd is seeking a proactive individual to support daily parking operations, assist customers, coordinate projects and conduct site inspections to ensure the facility runs smoothly and efficiently.

The role involves regular inspections, reporting facility conditions, and helping with installation, maintenance and basic repairs of parking equipment while ensuring safety and cleanliness at all times.