Parking Operations & LPR Specialist

Bandar Utama City Sdn Bhd (HQ); Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Bandar Utama City Sdn Bhd (HQ) seeks a vigilant LPR and parking operations supervisor to oversee automated entry/exit and ensure accurate plate recognition. You will monitor CCTV and alerts, assist drivers with LPR issues, and coordinate with security and facilities for incidents and maintenance.

Responsibilities include real-time occupancy monitoring, customer service for LPR issues, and ensuring smooth operation of payments and access controls at car parks.

Qualifications

• Maintain a professional look and demeanour.
• Possess strong communication skills (Bahasa Malaysia and English).
• Be knowledgeable about the LPR system's functionalities and troubleshooting steps.
• Be proactive, observant, and capable of working independently and as part of a team.

Responsibilities

• Monitor LPR system interface for smooth operation and barrier gate function.
• Observe traffic flow, intervene for misreads or glitches, guide drivers as needed.
• Monitor CCTV feeds and report security breaches or discrepancies.
• Provide LPR-related customer assistance and manual overrides when required.
• Assist with cashless payment or reconciliation concerns and instruction.
• Maintain cleanliness and order around entry/exit points and service booths.

Skills

Professional appearance

Communication skills

LPR system knowledge

Teamwork & independence

Job description

Bandar Utama City Sdn Bhd (HQ) seeks a vigilant LPR and parking operations supervisor to oversee automated entry/exit and ensure accurate plate recognition. You will monitor CCTV and alerts, assist drivers with LPR issues, and coordinate with security and facilities for incidents and maintenance.

Responsibilities include real-time occupancy monitoring, customer service for LPR issues, and ensuring smooth operation of payments and access controls at car parks.