Panel Recruiter & Support — Flexible Part-Time, Remote

NielsenIQ; Kuala Lumpur; Hybrid; MYR 17,000 - 28,000; Part time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ is seeking a proactive Part-Time Panel Recruiter & Support (KL Based) to assist with participant recruitment and panel management for market research projects in Singapore. The role blends recruitment, CATI interviewing, and panel support, with flexible working arrangements and opportunities for remote work thereafter.

The successful candidate will engage with participants, guide registrations, and ensure accurate data capture while supporting the Panel Management team.

Qualifications

• Fluent in English and Mandarin (conversational); proficiency in Malay is an advantage.
• Excellent communication and interpersonal skills.

Responsibilities

• Conduct telephone recruitment of eligible participants for digital audience measurement studies.
• Explain study objectives, participation requirements, and incentive schemes using recruitment materials.
• Answer participant questions and address concerns professionally.
• Guide participants through registration and profiling surveys.
• Assist participants with downloading and installing the research application on their devices.
• Ensure participant information is accurately captured and submitted.
• Provide daily updates on successful recruitment cases.
• Conduct telephone interviews for annual panel maintenance and profiling projects.
• Verify and update respondent information.
• Follow project briefing instructions and quality control procedures.
• Meet project productivity and quality standards.
• Support respondent follow-up and communication activities.
• Assist with panel administration and operational tasks.
• Update project records and maintain accurate documentation.
• Provide assistance on ad-hoc panel management projects when required.

Job description

NielsenIQ is seeking a proactive Part-Time Panel Recruiter & Support (KL Based) to assist with participant recruitment and panel management for market research projects in Singapore. The role blends recruitment, CATI interviewing, and panel support, with flexible working arrangements and opportunities for remote work thereafter.

The successful candidate will engage with participants, guide registrations, and ensure accurate data capture while supporting the Panel Management team.