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HABIB Group is seeking a Customer Service Advisor for Ar Rahnu Express in Malaysia. The role focuses on delivering excellent customer service, promoting suitable products, handling cash, and processing documentation while achieving sales targets.
The position supports branch operations and participates in promotional activities to boost brand presence. The ideal candidate has at least 1 year of sales or customer service experience, strong communication skills, and the ability to work retail
Deliver excellent customer service by assisting customers in a friendly, professional, and efficient manner.
Recommend suitable products and provide accurate information to meet customers' needs.
Process sales transactions accurately and handle cash responsibly.
Prepare and verify customer documentation in compliance with company policies and procedures.
Achieve individual sales targets while contributing to the branch's overall performance.
Support daily branch operations and maintain a clean, organized, and welcoming outlet.
Participate in marketing campaigns, roadshows, and promotional activities organized by Ar-Rahnu Express and HABIB Group to promote our products and services.
Build strong customer relationships and enhance brand awareness within the community.
Perform any other duties assigned by Management from time to time.
Requirements
Minimum SPM or equivalent. Diploma and Degree holders are encouraged to apply.
At least 1 year of experience in sales, retail, banking, FMCG, or customer service is an advantage. Fresh graduates are also encouraged to apply.
Strong communication and interpersonal skills with a customer-oriented mindset.
Basic computer literacy and the ability to handle cash transactions accurately.
Self-motivated, responsible, and able to work both independently and as part of a team.
Willing to work retail hours, including weekends and public holidays.
Hirer responsiveness Salary match Number of applicants
Your application will include the following questions:
Luxury & Designer Goods Retail 1,001-5,000 employees
At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.
Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents
At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.
Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents
What can I earn as a Customer Service Adviser