Outlet Supervisor: Lead Team, Drive Sales

Tealive; Kuala Lumpur; On-site; MYR 17,000 - 28,000; Full time

Job summary

Tealive is seeking an enthusiastic outlet team member at our Malaysia location. You will assist in daily operations, manage staff shifts, control stock and costs, drive sales and ensure profitable outcomes.

You will greet customers warmly, explain Tealive offerings, and promote products while upholding the highest quality standards for every beverage. You may be required to work overtime, weekends and public holidays, and prior experience in F&B is preferred for supervisory roles.

Qualifications

• Candidate must possess at least SPM / O-Level.
• For supervisor, have at least 1 year of prior experience in a food and beverage environment.
• Must be able to work overtime.
• Must be able to work on Flexible time, Weekends & Public Holiday.

Responsibilities

• Outlet staff management and scheduling.
• Outlet food costs control, stock take and stock ordering.
• Outlet sales and profitability.
• Direct potential customers into the restaurant.
• Explain and promote Tealive products and offerings.
• Daily cash reporting.
• Welcoming customers and greet every customer with a big smile and enthusiasm.
• Brewing coffee or tea and serve the drinks to customers.
• Ensure every drink served to customers is made with passion and high quality, following SOP.

Job description

Tealive is seeking an enthusiastic outlet team member at our Malaysia location. You will assist in daily operations, manage staff shifts, control stock and costs, drive sales and ensure profitable outcomes.

You will greet customers warmly, explain Tealive offerings, and promote products while upholding the highest quality standards for every beverage. You may be required to work overtime, weekends and public holidays, and prior experience in F&B is preferred for supervisory roles.