Outlet Supervisor - Tealive The Gardens

Tealive; Kuala Lumpur; On-site; MYR 17,000 - 28,000; Full time

Job summary

Tealive is seeking an enthusiastic outlet team member at our Malaysia location. You will assist in daily operations, manage staff shifts, control stock and costs, drive sales and ensure profitable outcomes.

You will greet customers warmly, explain Tealive offerings, and promote products while upholding the highest quality standards for every beverage. You may be required to work overtime, weekends and public holidays, and prior experience in F&B is preferred for supervisory roles.

Qualifications

• Candidate must possess at least SPM / O-Level.
• For supervisor, have at least 1 year of prior experience in a food and beverage environment.
• Must be able to work overtime.
• Must be able to work on Flexible time, Weekends & Public Holiday.

Responsibilities

• Outlet staff management and scheduling.
• Outlet food costs control, stock take and stock ordering.
• Outlet sales and profitability.
• Direct potential customers into the restaurant.
• Explain and promote Tealive products and offerings.
• Daily cash reporting.
• Welcoming customers and greet every customer with a big smile and enthusiasm.
• Brewing coffee or tea and serve the drinks to customers.
• Ensure every drink served to customers is made with passion and high quality, following SOP.

Job description

Job Scope :

Outlet staff management and scheduling

Outlet food costs control, stock take and stock ordering

Outlet sales and profitability

Direct potential customers into the restaurant

Explain and promote products and offerings

Daily cash reporting

Welcoming customers and greet every customer with a big smile and enthusiasm.

Brewing coffee or tea and serve the drinks to customers.

Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.

Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.

Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.

Requirements:

Candidate must possess at least SPM / O-Level.

For supervisor, have at least 1 year of prior experience in a food and beverage environment.

May work special events, as needed.

Must be able to work overtime as needed.

Must be able to work on Flexible time, Weekends & Public Holiday.

Tealive began its breakthrough journey as a humble tea brand from Malaysia.

Today, we are Southeast Asia’s largest lifestyle tea brand with over 800 outlets around the world!

Still, one thing remains true to us – our quest to bring joy through tea.

From serving freshly-brewed beverages at our outlets to delivering our popular DIY bubble tea kits to your doorstep, you know you can count on Tealive for an unforgettable experience!

Tealive began its breakthrough journey as a humble tea brand from Malaysia.

Today, we are Southeast Asia’s largest lifestyle tea brand with over 800 outlets around the world!

Still, one thing remains true to us – our quest to bring joy through tea.

From serving freshly-brewed beverages at our outlets to delivering our popular DIY bubble tea kits to your doorstep, you know you can count on Tealive for an unforgettable experience!