Outlet Supervisor: Lead Team, Brew & Boost Sales (Flexible)

Tealive; Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

Tealive is seeking an enthusiastic outlet staff member in Malaysia. You will manage staffing and scheduling, control food costs, handle stock and ordering, drive sales and profitability, and greet customers with warmth.

You will promote Tealive offerings, help with daily cash reporting, and ensure high-quality drinks made to SOP. Flexibility for weekends and public holidays is required.

Qualifications

• Candidate must possess at least SPM / O-Level.
• For supervisor, have at least 1 year of prior experience in F&B.
• Must be able to work overtime, weekends and public holidays.

Responsibilities

• Outlet staff management and scheduling.
• Outlet food costs control, stock take and stock ordering.
• Outlet sales and profitability.
• Direct potential customers into the restaurant.
• Explain and promote Tealive products and offerings.
• Daily cash reporting.
• Welcoming customers with a big smile and enthusiasm.
• Brewing coffee or tea and serving drinks to customers.
• Ensure drinks are made with passion and meet high quality standards by SOP.
• Explain Tealive products clearly and upsell whenever possible.
• Cleaning and restocking work and dining areas.

Skills

Staff management

Scheduling

Customer service

Upselling

Education

SPM / O-Level

Job description

Tealive is seeking an enthusiastic outlet staff member in Malaysia. You will manage staffing and scheduling, control food costs, handle stock and ordering, drive sales and profitability, and greet customers with warmth.

You will promote Tealive offerings, help with daily cash reporting, and ensure high-quality drinks made to SOP. Flexibility for weekends and public holidays is required.