Outlet Supervisor: Coffee & Tea, Sales, & Ops

Tealive; Selangor; On-site; MYR 22,000 - 33,000; Full time

Job summary

Tealive is seeking outlet staff in Selangor, Malaysia. You will manage daily outlet operations, supervise staff, handle scheduling, and assist with stock, costs, and profitability while greeting customers warmly and serving high-quality beverages.

You’ll promote Tealive products, handle cash reporting, and be ready to work flexible hours including weekends and public holidays. Prior experience in F&B and ability to work overtime are preferred.

Qualifications

• Must have basic customer service skills.
• Supervisor role requires 1 year of F&B experience.

Responsibilities

• Outlet staff management and scheduling.
• Outlet food costs control, stock take and stock ordering.
• Outlet sales and profitability.
• Direct potential customers to the restaurant.
• Explain and promote Tealive products and offerings.
• Daily cash reporting.
• Greet customers with enthusiasm.
• Brew coffee or tea and serve drinks.
• Ensure drinks meet high quality standards per SOP.
• Explain Tealive products clearly and upsell as needed.
• Cleaning and restocking work and dining areas.

Skills

Customer service

Team supervision

Education

SPM/O-Level

Job description

Tealive is seeking outlet staff in Selangor, Malaysia. You will manage daily outlet operations, supervise staff, handle scheduling, and assist with stock, costs, and profitability while greeting customers warmly and serving high-quality beverages.

You’ll promote Tealive products, handle cash reporting, and be ready to work flexible hours including weekends and public holidays. Prior experience in F&B and ability to work overtime are preferred.