Outlet Operations Leader - Food Service & Team Management

SEN KEE FOOD TRADING SDN. BHD.; Puchong; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Overtime

Panel Klinik

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking an Outlet Manager for D'Laksa at IOI Mall Puchong to lead daily operations, manage staff, and ensure top customer service and quality standards.

You will oversee manpower, stock, and equipment, coordinate weekly schedules, and ensure timely reporting. The role emphasizes training, SOP adherence, and maintaining clean, safe outlets to sustain high customer satisfaction.

Qualifications

• Leads and guides team in daily operations.
• Ensures smooth outlet operation including manpower, stock, and devices.
• Maintains high standards of cleanliness and safety.
• Provides training and direction to the team to ensure smooth daily operation.

Responsibilities

• Lead and guide team in daily outlet operations.
• Ensure smooth operation including manpower, stock, and devices.
• Submit daily closing reports and maintain accuracy of stock & sales data.
• Interview candidates when required and orient new staff.
• Plan weekly schedules and submit to Area Manager on time.
• Maintain SOP compliance and high standards of cleanliness and safety.

Skills

Leadership

Team management

Customer service

Stock management

Staff training

SOP adherence

Scheduling

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking an Outlet Manager for D'Laksa at IOI Mall Puchong to lead daily operations, manage staff, and ensure top customer service and quality standards.

You will oversee manpower, stock, and equipment, coordinate weekly schedules, and ensure timely reporting. The role emphasizes training, SOP adherence, and maintaining clean, safe outlets to sustain high customer satisfaction.