Outlet Manager (D'Laksa Aeon IOI Mall Puchong)

SEN KEE FOOD TRADING SDN. BHD.; Puchong; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Overtime

Panel Klinik

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking an Outlet Manager for D'Laksa at IOI Mall Puchong to lead daily operations, manage staff, and ensure top customer service and quality standards.

You will oversee manpower, stock, and equipment, coordinate weekly schedules, and ensure timely reporting. The role emphasizes training, SOP adherence, and maintaining clean, safe outlets to sustain high customer satisfaction.

Qualifications

• Leads and guides team in daily operations.
• Ensures smooth outlet operation including manpower, stock, and devices.
• Maintains high standards of cleanliness and safety.
• Provides training and direction to the team to ensure smooth daily operation.

Responsibilities

• Lead and guide team in daily outlet operations.
• Ensure smooth operation including manpower, stock, and devices.
• Submit daily closing reports and maintain accuracy of stock & sales data.
• Interview candidates when required and orient new staff.
• Plan weekly schedules and submit to Area Manager on time.
• Maintain SOP compliance and high standards of cleanliness and safety.

Skills

Leadership

Team management

Customer service

Stock management

Staff training

SOP adherence

Scheduling

Job description

Outlet Manager (D'Laksa Aeon IOI Mall Puchong)

-Leads and provides guidance to team members/staffs in daily operation.

-Ensure operation run smoothly which includes manpower required, availability of stock and all devices in the outlet are well functioning.

-Ensure daily closing report were submitted completely.

-Ensure customers are satisfied in terms of food quality and service.

-Get feedback from customers in regards to food quality and / or service promptly and effectively.

-Summarize and check stock order before submit in Order Group in timely manner.

-Involve in interviewing candidates when required.

-Brief employee handbook and give orientation to new staffs.

-Check weekly and daily stock & sales and ensure all information updated is correct.

-Arrange weekly schedule and submit to Area Manager according to the deadline.

-Ensure all invoices, sales report, punch card & monthly forms are arranged according to date and supplier.

-Submit attendance and amended schedule to Area Manager every month according to the deadline given.

-Maintain our high standards of cleanliness & safety.

-Assist in the planning and implementation of new procedures and to work closely with team members.

-Manage and assume responsibility for all functions of outlets and ensure that high standards of operations are consistently adhered to.

-Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations.

-Provides training and direction to the team members to ensure a smooth daily operation.

-Ensures team members adhere to company Standard Operating Procedures (SOP).

-Develops and maintains positive relationships with team members in the district by understanding and addressing individual motivation, needs and concerns.

-Any other ad hoc duties as and when required by immediate superior and Management.

1. EPF, SOCSO, EIS

5. Overtime

8. Panel Klinik

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an Outlet Manager?
• Which of the following types of qualifications do you have?

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.