Outlet Operations Lead

Chatime; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

Chatime is seeking a Supervisor in Kuala Lumpur, Malaysia to oversee daily outlet operations and manage staff performance. You will create staff schedules, supervise and train team members to uphold service standards, and assist in strategic planning including cost control and stock management.

The role requires strong leadership and cash-handling skills, with responsibility for opening/closing procedures and inventory control.

Qualifications

• Create employees’ schedules to ensure efficient operations.
• Supervise and train staff to ensure standards of service and professionalism.
• Assist in execution of strategic planning including outlet food costs control, stock take and stock ordering.
• Oversee daily outlet operations, including opening and closing procedures, cash handling, and inventory management.
• Manage cash registers and handle daily financial transactions.

Responsibilities

• Create employees’ schedules to ensure efficient operations.
• Supervise and train staff to ensure standards of service and professionalism.
• Assist in execution of strategic planning including outlet food costs control, stock take and stock ordering.
• Oversee daily outlet operations, including opening and closing procedures, cash handling, and inventory management.
• Manage cash registers and handle daily financial transactions.

Job description

Chatime is seeking a Supervisor in Kuala Lumpur, Malaysia to oversee daily outlet operations and manage staff performance. You will create staff schedules, supervise and train team members to uphold service standards, and assist in strategic planning including cost control and stock management.

The role requires strong leadership and cash-handling skills, with responsibility for opening/closing procedures and inventory control.