Outlet Operations Supervisor

Chatime; Shah Alam; On-site; MYR 30,000 - 54,000; Full time

Job summary

Chatime in Shah Alam is seeking a capable Supervisor to oversee daily outlet operations and lead a team of staff. The role focuses on maintaining service standards, timeliness, and cash handling accuracy, with emphasis on smooth opening and closing procedures.

You will be responsible for staff scheduling, training, and helping implement strategic planning around cost control, stock counts, and ordering. The supervisor will ensure efficient operations and professional customer service at all

Responsibilities

• Create employees’ schedules to ensure efficient operations
• Supervise and train staff to ensure adherence to standards of service and professionalism
• Assist in execution of strategic planning including outlet food costs control, stock take and stock ordering
• Oversee daily outlet operations, including opening and closing procedures, cash handling, and inventory management

Job description

Chatime in Shah Alam is seeking a capable Supervisor to oversee daily outlet operations and lead a team of staff. The role focuses on maintaining service standards, timeliness, and cash handling accuracy, with emphasis on smooth opening and closing procedures.

You will be responsible for staff scheduling, training, and helping implement strategic planning around cost control, stock counts, and ordering. The supervisor will ensure efficient operations and professional customer service at all