Outlet Manager. 2 Days Off a week, Basic RM4000 + Commission

CompAsia Sdn Bhd; Parit Raja; On-site; MYR 41,000 - 49,000; Full time

Job summary

CompAsia Sdn Bhd is seeking an Outlet Manager to lead daily retail operations in Parit Raja, Johor. You will supervise staff, manage merchandising, and handle customer service, inventory control, and administration tasks to drive store performance.

The role requires strong leadership, excellent customer service, and data-driven decision making, with shifts including weekends and holidays to ensure store success.

Qualifications

• Proven leadership experience in supervising retail staff.
• Strong customer service mindset with complaint resolution skills.
• Hands-on merchandising and pricing accuracy.
• Experience in stock/inventory management and data-driven planning.

Responsibilities

• Supervise store staff, including floor staff and cashiers.
• Oversee hiring, training, and performance management.
• Ensure pricing accuracy and attractive displays for products.
• Maintain inventory levels and analyze sales data for planning.

Skills

Leadership

Customer service

Merchandising

Inventory control

Data analysis

POS systems

Tools

POS systems

Retail management software

Job description

Outlet Manager. 2 Days Off a week, Basic RM4000 + Commission

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

What Role Will You Play in Shaping CompAsia's Future?

Manage Staff: Supervise retail staff, including floor employees and cashiers. Oversee hiring, disciplining, and training of employees.

Merchandising: Ensure pricing accuracy, manage store displays, and ensure products are clean and ready to be displayed. Attend trade shows to identify new services and products.

Customer Service: Ensure staff are informed about daily targets and prioritize customer care. Handle customer complaints, issues, and questions effectively.

Inventory Control: Maintain inventory, ensure items are in stock, and approve vendor contracts. Utilize data analysis for sales figures and forward planning.

Compliance and Safety: Ensure health and safety measures are met, maintain store cleanliness, and comply with local laws regarding hours of operation.

Administration: Organize staff schedules, preside over staff meetings, and utilize computers for data analysis.

Retail store supervisors play a crucial role in the success of retail operations by driving revenue, managing diverse responsibilities from logistics and marketing to customer service and financial analysis, ensuring a seamless and profitable retail environment.

What Qualifications and Experience Will You Bring to Excel in This Role?

Strong leadership skills with experience in managing, motivating, and developing a team, as well as handling hiring, training, and performance management.

Exceptional customer service skills with a focus on resolving customer complaints and ensuring customer satisfaction.

Hands-on experience with merchandising, pricing accuracy, and maintaining attractive and organized store displays.

Proficiency in inventory management, stock control, and planning based on data analysis and sales trends.

Comfortable using retail management software, point-of-sale systems, and other relevant technology for operations and data analysis.

Strong problem-solving skills and the ability to make sound decisions under pressure.

Knowledge of health and safety standards, local regulations, and compliance requirements for retail operations.

Highly organized, detail-oriented, and capable of managing multiple tasks and priorities in a fast-paced environment.

Flexible to work shifts, weekends, and holidays, with a strong sense of integrity, reliability, and dedication to achieving store success.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Store Supervisor?
• Which of the following types of qualifications do you have?

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

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