Outlet F&B Assistant Manager: Guest Experience Lead

Hyatt Regency Kuantan Resort; Kuantan; Vor Ort; MYR 42.000 - 62.000; Vollzeit

Zusammenfassung

Hyatt Regency Kuantan Resort in Malaysia is seeking an Assistant Manager - Outlet to support the Outlet Manager in delivering authentic hospitality, driving profitability, and ensuring guest satisfaction aligned with Hyatt standards.

You will lead a team, manage daily outlet operations, implement training, uphold brand/service excellence, and contribute to upselling initiatives while maintaining budget discipline and quality service.

Qualifikationen

• Ideally with a relevant Degree, Apprenticeship or Diploma in Hospitality or Restaurant Management.
• Minimum 2 years work experience as Assistant Outlet Manager or Team Leader.
• Strong problem solving, organizational and interpersonal skills.
• Strong administrative skills especially in Microsoft Office.

Aufgaben

• Assist Outlet Manager in overseeing the outlet and achieving budgeted targets.
• Lead daily outlet operations and guest service to ensure maximum satisfaction.
• Train and develop team members, implement upselling programs, and maintain Hyatt standards.

Kenntnisse

Problem solving

Organizational skills

Interpersonal skills

Ausbildung

Hospitality/Restaurant Management degree or diploma

Tools

Microsoft Office

Jobbeschreibung

Hyatt Regency Kuantan Resort in Malaysia is seeking an Assistant Manager - Outlet to support the Outlet Manager in delivering authentic hospitality, driving profitability, and ensuring guest satisfaction aligned with Hyatt standards.

You will lead a team, manage daily outlet operations, implement training, uphold brand/service excellence, and contribute to upselling initiatives while maintaining budget discipline and quality service.