OTT & Broadcast Platform Operations Specialist

Astro Holdings Berhad; Cyberjaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Astro Malaysia is seeking an entry to mid-level Broadcast Engineer to operate and maintain OTT, media encoding, and broadcast platform services. You will ensure audio/video quality and availability, investigate faults, and implement corrective actions.

Responsibilities include incident response, system upgrades, reporting, and collaboration with vendors. Willingness to work 12-hour shifts and on-call support is required.

Qualifications

• Bachelor degree in CS/IT/Telecommunications/EE or related field.
• 1–2 years experience in Broadcast Engineering/IT Infrastructure/Networking/OTT or related tech environments.
• Strong troubleshooting and analytical skills.
• Able to work 12-hour rotational shifts and irregular hours when required.

Responsibilities

• Operate, monitor, and maintain OTT, media encoding/transcoding, and broadcast platform services.
• Ensure the quality and availability of audio, video, transport stream, and network services.
• Investigate system faults, perform root-cause analysis, and implement corrective actions.
• Respond to incidents and service interruptions within agreed service levels.
• Perform system upgrades, patching, maintenance, and platform enhancements.
• Generate operational and performance reports and recommend service improvements.
• Maintain system documentation, operating procedures, and technical records.
• Collaborate with internal stakeholders, vendors, and support teams to resolve technical issues.
• Participate in project implementation, testing, commissioning, and acceptance activities.
• Support 24x7 operational requirements, including shift work and on-call support when required.

Skills

OTT Technologies

Encoding/Transcoding

Broadcast Systems

TCP/IP Networking

Multicast Networking

Transport Stream

SQL/MySQL

AWS Cloud

Servers/Storage

Education

Bachelor's in CS/IT/Telecom/EE

Tools

N/A

Job description

Astro Malaysia is seeking an entry to mid-level Broadcast Engineer to operate and maintain OTT, media encoding, and broadcast platform services. You will ensure audio/video quality and availability, investigate faults, and implement corrective actions.

Responsibilities include incident response, system upgrades, reporting, and collaboration with vendors. Willingness to work 12-hour shifts and on-call support is required.