Broadcast Infra Support: OTT/Media Platform Engineer

Astro; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Astro in Kuala Lumpur seeks a Broadcast Engineer to operate, monitor and maintain OTT and broadcast services, ensuring quality and uptime. You will investigate faults, perform root-cause analysis, and implement fixes while coordinating with vendors and internal teams.

Ideal candidates have 1–2 years in broadcast IT, strong troubleshooting skills, and willingness to work 12-hour shifts as needed. The role offers exposure to AWS, streaming workflows, and enterprise media delivery systems.

Qualifications

• Bachelor degree in Computer Science, Information Technology, Telecommunications, Electrical & Electronics Engineering or related disciplines.
• Minimum 1–2 years of experience in Broadcast Engineering, IT Infrastructure, Networking, OTT, or related technical environments.
• Strong troubleshooting and analytical skills.
• Able to work on 12-hour rotational shifts and irregular hours when required.

Responsibilities

• Operate, monitor, and maintain OTT, media encoding/transcoding, and broadcast platform services.
• Ensure the quality and availability of audio, video, transport stream, and network services.
• Investigate system faults, perform root-cause analysis, and implement corrective actions.
• Respond to incidents and service interruptions within agreed service levels.
• Perform system upgrades, patching, maintenance, and platform enhancements.
• Generate operational and performance reports and recommend service improvements.
• Maintain system documentation, operating procedures, and technical records.
• Collaborate with internal stakeholders, vendors, and support teams to resolve technical issues.
• Participate in project implementation, testing, commissioning, and acceptance activities.
• Support 24x7 operational requirements, including shift work and on-call support when required.

Skills

OTT Platform

Media Encoding

Broadcast Workflow

TCP/IP Networking

Multicast Networking

Transport Stream Analysis

SQL/MySQL

AWS Cloud

Server/Storage

Education

Bachelor's Degree (CS/IT/EE)

Tools

N/A

Job description

Astro in Kuala Lumpur seeks a Broadcast Engineer to operate, monitor and maintain OTT and broadcast services, ensuring quality and uptime. You will investigate faults, perform root-cause analysis, and implement fixes while coordinating with vendors and internal teams.

Ideal candidates have 1–2 years in broadcast IT, strong troubleshooting skills, and willingness to work 12-hour shifts as needed. The role offers exposure to AWS, streaming workflows, and enterprise media delivery systems.