OtC Specialist

Alfa Laval Mid Europe GmbH; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Alfa Laval Mid Europe GmbH is seeking a seasoned Finance professional to manage day-to-day accounting operations, focusing on cash application and inter-company reconciliations within an SSC/BPO environment.

You will collaborate with local teams, prepare statements, monitor overdue invoices, perform monthly closings, and maintain master data across ERP systems including iScala, while delivering data-driven insights with Power BI and Excel.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 2–3 years in an Order to Cash, Accounts Receivable, or Finance role in SSC/BPO.
• Experience with iScala and Power BI is a plus.
• Proficient in MS Office (Excel) and ticketing tools (ServiceNow).
• Strong understanding of order-to-cash, master data, and related processes.
• Excellent communication skills, both written and spoken English.
• Detail-oriented with high data accuracy.
• Willingness to learn and proactive attitude.

Responsibilities

• Manage day-to-day accounting operations within area of responsibility.
• Ensure accurate cash application and inter-company wire transfers booking.
• Collaborate with local team to resolve payment discrepancies.
• Prepare and distribute account statements and collection letters.
• Process customer write-offs and refunds with precision.
• Enter complaints into the system and oversee timely resolution.
• Monitor overdue invoices and escalate unresolved accounts.
• Perform monthly financial reconciliations and analytical reports.
• Maintain master data in ERP systems and conduct data cleansing.

Skills

Order-to-Cash

Accounts Receivable

Data accuracy

Excel

Power BI

iScala

ServiceNow

English communication

Education

Bachelor’s degree in Finance/Accounting/Business

Tools

iScala

Power BI

ServiceNow (SNOW)

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige. If the above sounds like you, this position might be just what you’re looking for!

About The Job

Manage the day-to-day accounting operations within area of responsibility.

Job Description

• Ensure accurate and timely cash application and booking of inter-company wire transfers.
• Collaborate with the local team to effectively resolve payment discrepancies.
• Prepare and distribute account statements and collection letters to customers.
• Process customer write-offs and refunds with precision.
• Entering complaints into the system; supervising their timely resolution.
• Monitor overdue invoices and escalate unresolved accounts to relevant teams as needed.
• Generate detailed analytical reports and perform monthly financial reconciliations.
• Execute end to end supplier and customer master data including creation, changes, extension and activation in multiple ERP system.
• Conducting data cleansing to identify inactive supplier and duplicate data to ensure data accuracy.
• Updating FX rates, netting rates and closing rates.
• Providing data consulting in support of business and IT to improve internal database systems.
• Attending to any queries from external and internal stakeholders.
• Identify and implement opportunities for process improvement to enhance operational efficiency and resolve any data inconsistency.
• Organizing supporting documents in sharepoint for audit purposes.
• Keep comprehensive and up-to-date documentation of processes to simplify onboarding process and for backup personnel use.
• Perform additional tasks or responsibilities as assigned.

What You Know

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience)
• Minimum 2 - 3 years of experience in an Order to Cash, Accounts Receivable, or Finance role in SSC/BPO
• Experience in working with iScala and power BI will be a plus
• Practical knowledge of MS Office tools (Excel) and ticketing tools (ServiceNow-SNOW)
• Strong understanding of the order-to-cash cycle, master data management and related financial processes
• Excellent communication and interpersonal skills, with the ability to liaise with both internal and external.
• High attention to detail and accuracy in processing orders, invoices and master data maintenance.
• Proficient in English communication (both verbally and in writing)
• Motivation with a willingness to learn and a can-do attitude

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion and equity in our recruitment processes.