OtC Specialist

Alfa Laval; Petaling Jaya; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Alfa Laval is hiring for a Finance/Order-to-Cash position in Malaysia. You will manage day-to-day accounting operations, cash applications, and inter-company settlements, while collaborating with local teams to resolve discrepancies.

The role emphasizes data accuracy, master data maintenance, and timely reporting. The ideal candidate has a finance degree, 2–3 years relevant experience, and proficiency in Excel, iScala, and SNOW.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Minimum 2–3 years in Order-to-Cash/Accounts Receivable/Finance in SSC/BPO.
• Experience with iScala and Power BI is a plus.
• Proficient in MS Excel and SNOW ticketing tool.
• Strong understanding of order-to-cash cycle and master data management.

Responsibilities

• Process cash applications and inter-company wire bookings accurately and timely.
• Collaborate with local team to resolve payment discrepancies.
• Prepare account statements and dunning/collection letters to customers.
• Process customer write-offs and refunds with accuracy.
• Log complaints in the system and oversee timely resolutions.
• Monitor overdue invoices and escalate unresolved accounts.
• Generate analytical reports and perform monthly reconciliations.
• Manage end-to-end master data in ERP systems and data cleansing.
• Update FX, netting, and closing rates; support data quality initiatives.
• Provide data consulting to improve databases for business/IT.
• Assist stakeholders with queries and drive process improvements.

Skills

Proficient in English communication

Interpersonal skills

Attention to detail

Team collaboration in international/c%

Education

Bachelor’s degree in Finance/Accounting/Business Administration

Tools

iScala

Power BI

Excel

ServiceNow (SNOW)

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

Manage the day-to-day accounting operations within area of responsibility.

Job Description

• Ensure accurate and timely cash application and booking of inter-company wire transfers.
• Collaborate with the local team to effectively resolve payment discrepancies.
• Prepare and distribute account statements and collection letters to customers.
• Process customer write-offs and refunds with precision.
• Entering complaints into the system; supervising their timely resolution.
• Monitor overdue invoices and elevate unresolved accounts to relevant teams as needed.
• Generate detailed analytical reports and perform monthly financial reconciliations.
• Execute end to end supplier and customer master data including creation, changes, extension and activation in multiple ERP system.
• Conducting data cleansing to identify inactive supplier and duplicate data to ensure data accuracy.
• Updating FX rates, netting rates and closing rates.
• Providing data consulting in support of business and IT to improve internal database systems.
• Attending to any queries from external and internal stakeholders.
• Identify and implement opportunities for process improvement to enhance operational efficiency and resolve any data inconsistency.
• Organizing supporting documents in sharepoint for audit purposes.
• Keep comprehensive and up-to-date documentation of processes to simplify onboarding process and for backup personnel use.
• Perform additional tasks or responsibilities as assigned.

What You Know

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience)
• Minimum 2 - 3 years of experience in an Order to Cash, Accounts Receivable, or Finance role in SSC/BPO
• Experience in working with iScala and power BI will be a plus
• Practical knowledge of MS Office tools (Excel) and ticketing tools (ServiceNow-SNOW)
• Strong understanding of the order-to-cash cycle, master data management and related financial processes
• Excellent communication and interpersonal skills, with the ability to liaise with both internal and external.
• High attention to detail and accuracy in processing orders, invoices and master data maintenance.
• Proficient in English communication (both verbally and in writing)
• Motivation with a willingness to learn and a can-do attitude

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.