OTC Billing Specialist

Career International FOS Pte Ltd; Subang Jaya; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Career International FOS Pte Ltd in Malaysia is seeking an OTC Billing Specialist to support finance operations within a global shared services environment. The role focuses on customer billing, invoice processing, account reconciliation and resolving billing discrepancies in a hybrid work setup.

The ideal candidate has hands-on experience in OTC, accounts receivable or billing operations within multinational or shared services settings, plus proficiency with ERP systems such as SAP, Oracle,

Qualifications

• Minimum 2 years of relevant experience in Order-to-Cash, Accounts Receivable or billing operations.
• Experience using ERP systems such as SAP, Oracle, NetSuite or Microsoft Dynamics.
• Fluent written and spoken English.
• Able to work independently while collaborating within a finance operations team.

Responsibilities

• Generate, review and issue customer invoices accurately and within required timelines.
• Process credit memos, debit memos and billing adjustments when required.
• Perform customer account reconciliations and investigate billing discrepancies.
• Work with internal teams to resolve invoice and billing-related issues.
• Maintain accurate billing records, documentation and supporting information.
• Support month-end closing activities relating to billing and Accounts Receivable.
• Ensure billing transactions comply with internal policies, financial controls and audit requirements.
• Provide billing documentation and information to support collection activities.
• Coordinate with sales, customer service and finance stakeholders to ensure billing accuracy.
• Participate in process improvement initiatives to improve billing efficiency and accuracy.

Skills

OTC

Accounts Receivable

Billing operations

Education

Bachelor's degree in Finance, Accounting, Business Administration or related field

Tools

SAP

Oracle

NetSuite

Microsoft Dynamics

Job description

Location: Sunway GEO Tower, Kuala Lumpur
Employment Type: Initial 6-Month Contract, with potential extension
Working Arrangement: Hybrid

About the Role

We are currently hiring an OTC Billing Specialist to support finance operations within a global shared services environment.

The role sits within the Order-to-Cash (OTC) function and focuses primarily on customer billing, invoice processing, account reconciliation and resolving billing-related discrepancies. You will work closely with internal stakeholders across finance, sales and customer service to ensure billing activities are completed accurately and on time.

This opportunity is suitable for candidates with hands-on experience in OTC, Accounts Receivable or Billing operations, particularly within multinational or shared services environments.

Key Responsibilities

Generate, review and issue customer invoices accurately and within required timelines

Process credit memos, debit memos and billing adjustments when required

Perform customer account reconciliations and investigate billing discrepancies

Work with internal teams to resolve invoice and billing-related issues

Maintain accurate billing records, documentation and supporting information

Support month-end closing activities relating to billing and Accounts Receivable

Ensure billing transactions comply with internal policies, financial controls and audit requirements

Provide billing documentation and information to support collection activities

Coordinate with sales, customer service and finance stakeholders to ensure billing accuracy

Participate in process improvement initiatives to improve billing efficiency and accuracy

Requirements

Minimum 2 years of relevant experience in:

Order-to-Cash

Accounts Receivable

Customer finance operations

Good understanding of customer invoicing, payments, account reconciliation and basic accounting principles

Experience using ERP systems such as SAP, Oracle, NetSuite or Microsoft Dynamics

Strong attention to detail and accuracy

Good analytical and problem-solving ability

Able to manage multiple transactions and priorities within defined timelines

Comfortable communicating with internal and external stakeholders

Fluent written and spoken English

Able to work independently while collaborating within a finance operations team

Preferred Qualifications

Bachelor's degree in Finance, Accounting, Business Administration or a related field

Previous experience within a shared services, global business services or multinational finance environment

Exposure to month-end closing and Accounts Receivable processes

Initial 6-month contract

Potential for subsequent renewal subject to satisfactory performance and continued business requirements

Hybrid working arrangement

Based at Sunway GEO Tower