Order Fulfillment Officer

SAMEE; Bayan Lepas; On-site; MYR 45,000 - 78,000; Full time

Job summary

Jora Malaysia is seeking an ERP/order processing professional to manage sales orders, coordinate with buyers on material ETA and production lead times in Oracle, and keep PO changes synchronized across systems.

The role requires handling open order reports, DJ releases from MRP, and preparing both commercial and tax invoices while ensuring accurate updates to Oracle and related records.

Qualifications

• Diploma or Bachelor's degree in a related field.
• 5 years of working experience in a similar role preferred.
• Strong planning and ERP experience required.

Responsibilities

• Generate Sales Orders upon receipt of customer PO or IWO.
• Follow up with buyers on material ETA and check production lead time in Oracle.
• Update Oracle when customer PO changes occur; notify Program of shipment dates.
• Review and reply to Customer Open Order Reports; update material status.
• Release Discrete Jobs (DJ) from MRP workbench for all projects.
• Prepare commercial invoices after shipment requests; update related records and email invoices to customers.
• Prepare Tax Invoices after DJ closes or parts transfer to FG location; generate SO returns when needed.

Skills

ERP knowledge

Planning experience

Education

Diploma or Bachelor's degree

Tools

Oracle

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Generate Sales Order upon received customer PO or IWO from Program.

Follow up with buyer on material ETA date and check production lead time in Oracle system. Feedback to Program for the shipment date.

Update Oracle system when there is a revised customer PO.

2. Customer Open Order Report

Received Customer Open Order Report.

Follow up with buyer on material status.

Update oracle system if needed and reply Open Order Report to program.

3. Release DJ

Release Discrete Job for all project from MRP workbench

Prepare commercial invoice upon receive Shipment Request Form (SRF) from production.

Update excel file when commercial invoice created.

Commercial invoice email to customer (finance) if need.

Prepare Tax Invoice after DJ closed or parts transfer to FG locater.

Generate SO Return when necessary.

7. Others

Requirements

Knowledge in ERP system

Planning experience & background

Diploma or Bachelor’s Degree holder or having at least 5 years working experiences in similar field with higher school qualification.