Ops Automation Lead for Engineering Efficiency

Salt; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Salt is partnering with a leading regional technology organisation to appoint a Senior Operations Specialist focused on reducing operational workload within the engineering leadership function. The role is hands-on, delivery-oriented and involves analyzing processes, building automation solutions and delivering measurable improvements.

You will work within the Engineering Leadership team to baseline workload, design scalable workflows, and partner with senior stakeholders to drive workforce

Qualifications

• Strong Business Analysis fundamentals including process mapping and data-driven analysis.
• Demonstrated experience delivering process improvement and automation initiatives at scale.
• Ability to independently take problems from discovery and analysis through solution design, implementation and delivery.
• Strong bias toward action, experimentation and measurable outcomes rather than analysis alone.
• Confidence engaging with senior stakeholders, including the ability to challenge existing processes and assumptions constructively.
• Strong communication and stakeholder management skills within complex, cross-functional environments.
• Experience working autonomously within ambiguous or newly established roles.

Responsibilities

• Establish a baseline of operational workload across the engineering leadership function and develop measurable methods for tracking improvements.
• Analyse existing processes, identify inefficiencies and prioritise opportunities based on business impact, effort and scalability.
• Design, build and implement process automation solutions, taking ownership from discovery and requirements gathering through to production delivery.
• Develop dashboards, reporting and operational insights that make workload, capacity and progress measurable and transparent.
• Support leadership with workforce and capacity planning, including headcount forecasting, recruitment planning, resource allocation and workforce sizing.
• Partner with senior Engineering and business stakeholders to simplify existing workflows and introduce scalable operating practices.
• Establish documentation, frameworks and standards that enable operational improvements to continue beyond the initial engagement.
• Where appropriate, leverage AI-assisted development, agentic coding and automation tools to rapidly prototype and deploy practical solutions.

Skills

Business Analysis

Process Improvement

Automation

Stakeholder Management

Data-Driven Analysis

Process Mapping

AI-assisted development

Tools

Low-code/No-code platforms

Job description

Salt is partnering with a leading regional technology organisation to appoint a Senior Operations Specialist focused on reducing operational workload within the engineering leadership function. The role is hands-on, delivery-oriented and involves analyzing processes, building automation solutions and delivering measurable improvements.

You will work within the Engineering Leadership team to baseline workload, design scalable workflows, and partner with senior stakeholders to drive workforce